Prepaid Phone Cards
Slamming Citation Program
Automatic Dialing Announcing Devices (ADAD) Devices
Energy Citation Programs
The CPUC investigates alleged violations of the Public Utilities Code, CPUC regulations, and other California statutes involving stationary utilities, including telephone (both wireline and wireless), electric, gas and water companies. These investigations generally involve consumer fraud, marketing abuse and issues of public safety.
The Utilities Enforcement Branch (UEB) of the Consumer Protection and Enforcement Division (CPED) vigorously enforces state and other
related regulations and has levied approximately $350 million in fines and
restitution from 2004 through 2015 across the utilities it regulates. See our spreadsheet of Enforcement Actions.