Emergency Response

The CPUC regulates critical infrastructure and utility services, all of which are vulnerable to natural disasters or man-made disruptions, either intentional or unintentional. While the CPUC is not primarily a “first-responder” it does have a set of roles during an emergency.  In an emergency, the CPUC’s various roles to promote safety and enforcement include:

  • Dispatching trained staff to the scene of the incident to investigate and identify potential violations of laws or policies
  • Monitoring the response of the regulated entities (and coordinating with their emergency response plans)
  • Providing accurate and timely information regarding utility and system safety to media outlets during any emergency
  • Coordinating with government officials to disseminate near-term information to the public
  • Supporting California Office of Emergency Services (CalOES) and providing assistance to other government agencies that have a more direct role in emergency responses
  • Ensuring internal CPUC communication regarding the incident

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