Resources for NEM Customers

Installing a System

If you are interested in installing a system on your home or property that utilize the NEM tariff,  please visit the following links:

Pacific Gas & Electric's NEM Program (for PG&E customers)

Southern California Edison's NEM Program (for SCE customers)

San Diego Gas & Electric's NEM Program (for SDG&E customers)

Complaints

If you are having difficulties with your solar installation or contractor, we recommend these resources.  Note that the California Public Utility Commission's role is limited to regulating California's investor-owned utilities and not third-party power providers.

  • For all complaints against solar contractors, whether licensed or unlicensed, please contact:  
  •   The Attorney General’s office addresses all types of complaints. Contact the AG Public Inquiry Unit:   
  •  The trade association Solar Energy Industries Association (SEIA) is available to resolve complaints:   
  •  For unwanted telemarking, file a claim with the Federal Trade Commission (FTC):   

If you have any additional questions, you can contact Kerry Fleisher at the CPUC Energy Division: