Transportation Network Companies
ALERT: BEWARE OF PHONE SCAMS
Scammers are calling both new applicants and
existing carriers and claiming they are calling from the CPUC. (Note that carriers' contact information is publicly available on the Commission's website.) These
scammers say that additional money ($500-$1,000)
must be paid by wire transfer or over the phone with a credit card or
application (or current permit or certificate) will be denied. If you
receive a call like this asking for money, tell the caller NO and hang
The CPUC does not solicit extra funds to complete new applications or renewals once the CPUC has received the filing fee and application.
Transportation Network Companies (TNCs) provide prearranged transportation services for compensation using an online-enabled application or platform (such as smart phone apps) to connect drivers using their personal vehicles with passengers.
TNC Driver Background Checks
The Commission currently requires each TNC to conduct a criminal background check for each driver prior to that applicant becoming a TNC driver. The criminal background check must be a national criminal background check including the national sex offender database. The criminal background check must use the applicant’s social security number and not just the applicant’s name. Any felony criminal conviction within seven years prior to the date of the background check for driving under the influence of drugs or alcohol, fraud, use of a motor vehicle to commit a felony, a violent crime or act of terror, a sexual offense, a crime involving property damage, and/or theft will make the applicant ineligible to be a TNC driver. (Decision 13-09-045 Ordering Paragraph 4).
On June 22, 2016, the Assigned Commissioner issued a Ruling seeking comments from parties and all interested stakeholders on whether the Commission should require fingerprint-based background checks of TNC drivers.
Let us know if you think TNC drivers should be fingerprinted.
Link to the Commission's TNC rulemaking: Rulemaking 12-12-011
CPUC Actions on TNCs and other passenger carriers
Summary of TNCs' 2014 and 2015 Annual Reports
TNCs that have applied for operating authority
Starting or Operating a Transportation Network Company
Mail: CPUC License Section
505 Van Ness Ave.
San Francisco, CA 94102