“Slamming” refers to switching a consumer’s telephone service from one carrier to another without obtaining the consumer’s consent. To verify a consumer’s consent to switch carriers, the company soliciting the change of service obtains and records the consumer’s agreement through a third party verification, or TPV.
The Commission adopted a Slamming Citation Program on August 24, 2006 (Resolution UEB-001/002), authorizing the Consumer Protection and Safety Division Director to issue citations of $1,000 per incident to carriers that fail to comply with the TPV rules for changing a consumer’s telephone carrier.
Here is a list of recent slamming citations issued by the Commission.
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Citation Number |
Company Name |
Amount of Citation |
Date issued |
Date paid |
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143 |
Optic Internet Protocol |
$1,000 |
September 18, 2009 |
November 2, 2009 |
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144 |
Optic Internet Protocol |
$1,000 |
September 18, 2009 |
November 2, 2009 |
|
145 |
Optic Internet Protocol |
$1,000 |
September 18, 2009 |
November 2, 2009 |
|
146 |
Optic Internet Protocol |
$1,000 |
September 18, 2009 |
November 2, 2009 |
|
147 |
Optic Internet Protocol |
$1,000 |
September 18, 2009 |
November 2, 2009 |
|
148 |
Optic Internet Protocol |
$1,000 |
September 18, 2009 |
November 2, 2009 |
|
149 |
Optic Internet Protocol |
$1,000 |
September 18, 2009 |
November 2, 2009 |
|
150 |
Optic Internet Protocol |
$1,000 |
September 18, 2009 |
November 2, 2009 |
|
151 |
Optic Internet Protocol |
$1,000 |
September 18, 2009 |
November 2, 2009 |
|
152 |
Optic Internet Protocol |
$1,000 |
September 18, 2009 |
November 2, 2009 |
|
153 |
Optic Internet Protocol |
$1,000 |
September 18, 2009 |
November 2, 2009 |
|
154 |
Optic Internet Protocol |
$1,000 |
September 18, 2009 |
November 2, 2009 |
|
155 |
Optic Internet Protocol |
$1,000 |
September 19, 2009 |
November 2, 2009 |
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156 |
Peak Communications, Inc. |
$1,000 |
October 14, 2009 |
November 2, 2009 |
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157 |
Clear World Communications |
$1,000 |
November 12, 2009 |
December 22, 2009 |
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158 |
Clear World Communications |
$1,000 |
November 12, 2009 |
December 22, 2009 |
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160 |
Clear World Communications |
$1,000 |
November 12, 2009 |
December 10, 2009 |
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161 |
Clear World Communications |
$1,000 |
November 12, 2009 |
December 10, 2009 |
|
162 |
Clear World Communications |
$1,000 |
November 12, 2009 |
June 7, 2010 |
|
163 |
Clear World Communications |
$1,000 |
November 12, 2009 |
June 7, 2010 |
|
164 |
Clear World Communications |
$1,000 |
November 12, 2009 |
June 7, 2010 |
|
165 |
Clear World Communications |
$1,000 |
November 12, 2009 |
June 7, 2010 |
|
166 |
Clear World Communications |
$1,000 |
November 12, 2009 |
June 7, 2010 |
|
167 |
Peak Communications, Inc. |
$1,000 |
November 10, 2009 |
December 10, 2009 |
|
168 |
Peak Communications, Inc. |
$1,000 |
November 10, 2009 |
December 11, 2009 |
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169 |
Optic Internet Protocol |
$1,000 |
May 3, 2010 |
May 5, 2010 |