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Skip Navigation LinksPUC > Communications > Consumer Programs and Information > Consumer Bill of Rights Proceeding (R0002004) > Related Documents > Consumer Education Workshop Agenda

Consumer Education Workshop

Thursday, March 30, 2006
10:00 a.m. to 4:00 p.m.
CPUC Auditorium
505 Van Ness Avenue,
San Francisco, CA 94102

Contact: Kyle DeVine
PH:  213-576-7050


10:00 - Opening remarks by Commissioners

10:20 – Intent and Agenda

10:30 – CBO and Carrier presentation with Q and A following each presentation:

  • Consumer Groups presenters:
    Christine Mailloux, TURN
    Cassandra Malry, CTR
    Mary-Lee Kimber, Disability Rights Advocates
    Ken McEldowney, Consumer Action
  • Carriers presentators
    George Granger, Cingular
    Richard Fitzmaurice, AT&T
    Ana Loewin, Metro PCS
    Silveria Hufstedler, Verizon,
    Mike Day, CTIA

Noon – lunch

1:00 – CPUC current practices, discussion of existing resources, including CBOs' and carriers' time and funding

1:15 – Develop and discuss the use of task forces to manage the tasks (please see attached workshop plan) 

  1. Content of Wireline Education and Outreach Materials
  2. Content of Wireless Education and Outreach Materials
  3. Outreach Plan
  4. Website Content and Design
  5. Paid Media Content and Methods

3:30 Wrap-up and Next steps – Karen or Phil

[Download Agenda & Task Force Plan in PDF]


Last Modified: 1/14/2008

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