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Safety and Enforcement

The CPUC's Transportation & Utility Enforcement Division works diligently to ensure that regulated services are delivered in a safe, reliable manner.

Safety and Enforcement Division has safety oversight in a number of industries, including:

  • Electric, natural gas, and telecommunications infrastructure;
  • Railroads, rail crossings, light rail transit systems, and ferries;
  • Passenger carriers, such as limousines and charter buses; and, 
  • Household goods movers.

Safety and Enforcement Division also has investigative and enforcement roles to ensure consumers' rights are protected in transactions with regulated utilities, including telecommunications providers.

For more information on a particular aspect of the CPUC's robust safety and consumer protection program, see the information boxes below. For recent news and upcoming workshops and hearings, see the box at right.

Safety Policy Statement of the CPUC adopted July 10, 2014

Read the Safety and Enforcement Blog

Report safety concerns to the CPUC

View Safety Presentations given at CPUC Voting Meetings

CPUC Proposal Aims to Improve Public Access to Documents

CPUC Proceeding to Develop a Risk-Based Decision-Making Framework

Visit the CalPhoneInfo website!