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Slamming Citations

“Slamming” refers to switching a consumer’s telephone service from one carrier to another without obtaining the consumer’s consent.  To verify a consumer’s consent to switch carriers, the company soliciting the change of service obtains and records the consumer’s agreement through a third party verification, or TPV.
 
The Commission adopted a Slamming Citation Program on August 24, 2006 (Resolution UEB-001/002), authorizing the Consumer Protection and Safety Division Director to issue citations of $1,000 per incident to carriers that fail to comply with the TPV rules for changing a consumer’s telephone carrier.
 
Here is a list of recent slamming citations issued by the Commission. 

 

Column 1Column 2Column 3Column 4Column 5Column 6
Citation # Date Issued Company CPCN # Amount Date Paid
143 9/18/2009 Optic Internet Protocol U-7084-C $1,000 11/2/2009
144 9/18/2009 Optic Internet Protocol U-7084-C $1,000 11/2/2009
145 9/18/2009 Optic Internet Protocol U-7084-C $1,000 11/2/2009
146 9/18/2009 Optic Internet Protocol U-7084-C $1,000 11/2/2009
147 9/18/2009 Optic Internet Protocol U-7084-C $1,000 11/2/2009
148 9/18/2009 Optic Internet Protocol U-7084-C $1,000 11/2/2009
149 9/18/2009 Optic Internet Protocol U-7084-C $1,000 11/2/2009
150 9/18/2009 Optic Internet Protocol U-7084-C $1,000 11/2/2009
151 9/18/2009 Optic Internet Protocol U-7084-C $1,000 11/2/2009
152 9/18/2009 Optic Internet Protocol U-7084-C $1,000 11/2/2009
153 9/18/2009 Optic Internet Protocol U-7084-C $1,000 11/2/2009
154 9/18/2009 Optic Internet Protocol U-7084-C $1,000 11/2/2009
155 9/19/2009 Optic Internet Protocol U-7084-C $1,000 11/2/2009
156 10/14/2009 Peak Communications, Inc. U-6005-C $1,000 11/2/2009
158 11/12/2009 Clear World Communications U-6039-C $1,000 12/22/2009
160 11/12/2009 Clear World Communications U-6039-C $1,000 12/22/2009
161 11/12/2009 Clear World Communications U-6039-C $1,000 12/10/2009
162 11/12/2009 Clear World Communications U-6039-C $1,000 6/7/2010
163 11/12/2009 Clear World Communications U-6039-C $1,000 6/7/2010
164 11/12/2009 Clear World Communications U-6039-C $1,000 6/7/2010
165 11/12/2009 Clear World Communications U-6039-C $1,000 6/7/2010
166 11/12/2009 Clear World Communications U-6039-C $1,000 6/7/2010
167 11/10/2009 Peak Communications, Inc. U-6005-C $1,000 12/10/2009
168 11/10/2009 Peak Communications, Inc. U-6005-C $1,000 12/11/2009
169 5/3/2010 Optic Internet Protocol U-7084-C $1,000 5/11/2010
170 11/28/2011 Teleuno, Inc. U-6444-C $1,000 12/9/2011
171 11/28/2011 Peak Communications, Inc. U-6005-C $1,000 12/12/2011
172 7/22/2013 Verizon California, Inc. U-7002-C $1,000 8/23/2013
173 1/3/2014 TC Telephone LLC U-6875-C $1,000 2/24/2014
174 1/28/2014 Frontier Communications U-5429-C $1,000 2/7/2014
175 2/12/2014 Teledias Communications, Inc. U-6725-C $1,000 2/28/2014

  

Last Modified: 3/24/2014


 
 
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