We support the Commission in regulating privately-owned water and sewer utilities through recommending reasonable rates, rules, and services for ratepayers while maintaining utilities’ viability. We evaluate the utilities’ proposals and ability to provide safe, reliable and quality water, and promote water conservation and efficiency.
All ratepayers receive top quality and affordable service from self-reliant utilities. We are an innovator in water and sewer utility regulation, and a learning organization that provides opportunity for advancement within a stimulating work environment.
CUSTOMERS: The interests of our customers come first.
LEADERSHIP: We lead with innovation and inspire by achievement.
QUALITY: We emphasize the quality and dependability of our products and services.
COMMUNICATION: We believe in open communication.
RELATIONS: We value excellent relations among all our customers and employees.
CREATIVITY: We reward creativity.