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Welcome to the California Public Utilities Commission
Public Utilities Commission 505 Van Ness Avenue San Francisco, CA 94102

Contact Us

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Contacting The PUC

If you have a question about your utility bill or service, or would like to make a complaint, please see our Consumer Affairs information. If you would like to comment on a proceeding or issues the CPUC is considering, please see our Public Advisor information. If you are a member of the press, please see our News and Public Information Office webpage or email or call 415-703-1366.


Frequently Requested Phone Numbers & Addresses:



General Information

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Send to your SmartPhone*

San Francisco Office (Headquarters)
505 Van Ness Avenue
San Francisco, CA 94102

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800.848.5580 (Toll Free)


QR Code to San Francisco Office

Los Angeles Office
320 West 4th Street, Ste. 500
Los Angeles, CA 90013

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800.848.5580 (Toll Free)


QR Code to map to Los Angeles Office

Natomas Office
180 Promenade Circle, Ste. 115
Sacramento, CA 95834



QR Code to map to Natomas Location

Sacramento Office
770 L St.
Sacramento, CA 95814



QR Code to map to Sacramento Office

PUC Press Office (Media Only)
505 Van Ness Avenue
San Francisco, CA 94102








Toll Free Numbers:




Utility Complaints

Quejas en Español





Donde quejarse en Español si le negaron asistencia en su idioma, llamada gratuita al: 1-866-494-6186 Servicios Bilingües.




Household Goods Complaints




Passenger Carrier Complaints




License Section (passenger and household goods carriers)




Public Advisor's Office




Make a Public Records Request

Special Accommodations at CPUC Public Events


To request special accommodations, such as sign or language interpreters, to attend PUC public meetings, contact the Public Advisor’s Office at least three business days in advance at or toll free 866-849-8390 (TTY 866-836-7825).

ADA Coordinator (for employment issues only): Marta Talavera-Juul, 415-703-2348,

  • Didn't find who you're looking for?  Try the PUC's Phone List - a listing of staff with their phone numbers & divisions.

In the event that you wish to file your document in hard copy, rather than electronically, all documents sent through the mail must be addressed to the Commission's Docket Office in San Francisco:

505 Van Ness Avenue,
San Francisco, California 94102

Only hand-delivered documents will be accepted by the Los Angeles office:

 320 West 4th Street, Suite 500,
Los Angeles

First-class postage charges to San Francisco must be paid at the time documents are tendered to the Los Angeles office. Payment of postage charges may be made by check or money order.

Looking for contact information for other state agencies?

* A QR reader app is necessary on your Smartphone to read these codes.

Contacting the PUC Regarding Supplier Diversity

Contact us about supplier diversity via at or standard mail:

Utility Supplier Diversity Program
California Public Utilities Commission
505 Van Ness Avenue
San Francisco, CA 94102-3298  



CPUC Directors


CPUC Commissioners and Advisors


Contact the General Counsel

To contact the General Counsel, please download the attached request form and submit as directed.


Last Modified: 7/27/2015

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