Skip to: Content | Footer | Accessibility
Click for RSS Feed of PUC Website     |    Resizing Fonts

  Search:    
Welcome to the California Public Utilities Commission
Skip Navigation LinksPUC > Communications > Universal Service Public Programs > California LifeLine Program
 

California LifeLine Program

 

The CPUC, in Decision 1401036, recently modernized and expanded the California LifeLine Program to include savings on cell phone services. See also the CPUC’s January 16, 2014 Press Release (Spanish version) announcing recent changes to the California LifeLine Program. Click on California LifeLine Cell Phone Plans Comparison Chart to learn about the approved cell phone plans so far.

 

 

 

The California LifeLine Program provides discounted home phone and cell phone services to qualified households. The California LifeLine discounts help consumers lower the cost of their phone bills. Only one discount per household is allowed (except for teletypewriter users and for Deaf and Disabled Telecommunications Program participants). Call a participating phone company and ask for the California LifeLine discounts to start the application process.

 

 

You can qualify for California LifeLine if you or another person in your household is enrolled in any one of the following public assistance programs:

  • Medicaid/Medi-Cal
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance or Section 8
  • CalFresh, Food Stamps or Supplemental Nutrition Assistance Program (SNAP)
  • Women, Infants and Children Program (WIC)
  • National School Lunch Program (NSLP)
  • Temporary Assistance for Needy Families (TANF)
    • 1.  California Work Opportunity and Responsibility to Kids (CalWORKs)
    • 2.  Stanislaus County Work Opportunity and Responsibility to Kids (StanWORKs)
    • 3.  Welfare-to-Work (WTW)
    • 4.  Greater Avenues for Independence (GAIN)  
  • Tribal TANF
  • Bureau of Indian Affairs General Assistance
  • Head Start Income Eligible (Tribal Only)
  • Food Distribution Program on Indian Reservations
 

You can also qualify for California LifeLine if your household's total annual gross income is at or less than these annual income limits:  

Effective from June 1, 2013 to May 31, 2014

Household Size

Annual Income Limits
1-2 members $25,100
3 $29,300
4 $35,400
For each additional member

Add $6,100

Effective from June 1, 2014 to May 31, 2015

 

Household Size

Annual Income Limits 
1-2 members $25,500
3 $29,700
4 $35,900
For each additional member

Add $6,200

 

Only one discount per household for each residential address is allowed. Each household must choose to get the discount either on a home phone or on a cell phone, but not on both. Households cannot get the discount from multiple phone companies. Households that do not follow the one discount per household rule will lose their discounts.

 

When applying for California LifeLine, please only send forms and supporting documentation to the California LifeLine Administrator at this address: 

P.O. Box 8417
Westminster, CA 92684-8417

The California LifeLine Administrator is the only entity with the authority to process California LifeLine related forms.







Last Modified: 10/22/2014 



 
 
Visit the CalPhoneInfo website!