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CPUC Online Employment Application Frequently Asked Questions

  1. I have already submitted a paper application for an exam.  Do I need to reapply online? 

    Your paper application will be used for the next test administration.  Thereafter, if you wish to reapply, you will need to submit the online application.

  2. Do I need to complete a separate application for each examination? 

    Yes, but you can simply submit the same data to multiple exams without re-entering any of your data. You should continue to update information on your application so that it reflects your changing work experience/education. 

  3. When can I apply online?

    Beginning March 24, 2008, you can register and build your application online.  You can submit your application for open exams for which you have not already tested.  For exams that you have previously tested, you can reapply online at the end of your expiration of eligibility.

  4. What do I do if I don’t have an email address?

    An email address is required for registration.  You can obtain a free email account from many sources, including and, or

    Once you obtain an email address, it’s important that you check it frequently.  We will send important notices to you via email only, please check your email frequently. (If you have a spam filter, make sure you add CPUC to the list so the email won’t be filtered.)

  5. What if I change my email address?

    Please go to the login page and log in with your previous email address.  Once logged in, you may go to the CHANGE MY EMAIL ADDRESS and change your email address.

  6. What do I do if I forget my password?

    On the login page, you will see a FORGOT PASSWORD link on the top, click it and provide your email address. A new temporary password will be sent to the email address you provided.

  7. Can the online application be used to apply for other state exams?

    No, this application is exclusively for CPUC exams.  The application contains the same information as the state employment application form.

  8. Can I print out my online application?

    After you have submitted an application, you may return to your Employment Profile in the Online Employment Center to see a list of all applications you have submitted.  Here you can print any of the completed applications.

  9. Why do current CPUC employees have to register online when you already know who we are and our email addresses?

    The email address is an essential element of the login and registration process.  Many employees would prefer to use a personal email account for employment activity, rather than their CPUC email accounts.  Rather than presume that the CPUC email account is preferred, this choice is left to the employee to decide at the time he or she registers online.

  10. I don’t have computer access.  How can I apply for exams? 

    Free computer access is available in many public libraries and Employment Development Department offices.

  11. I’m not computer literate.  How can I apply for exams?

    You may have a family member, friend, or trusted associate who is computer literate, who can assist you in entering your application.

    Human Resources staff can answer specific questions about the online application.  Please contact the online application assistance team at, or call 1-800-555-7809.

Last Modified: 4/9/2008

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.