The Public Advisor's Office includes the Commission's Outreach Program. Outreach Officers inform consumers about how to resolve complaints with utilities, provide information to the public about the PUC, and work with local government officials to answer constituent inquiries on PUC-related matters. They make presentations to interested groups about the PUC and its rules and programs for utility consumers. Outreach Officers also assist the public in participating in Commission proceedings, such as public hearings, town hall meetings, Commissioner office hours, and other events.
To contact the Outreach Offices, call or write to:
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CPUC Outreach 320 West 4th Street, Suite 500 Los Angeles, CA 90013 (213) 576-7058
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CPUC Outreach 1350 Front Street, Room 4000 San Diego, CA 92101 (619) 525-4309
email: jm1@cpuc.ca.gov
To contact the Public Advisor's Office:
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In San Francisco: 505 Van Ness Avenue, Room 2103 San Francisco, CA 94102 1-866-849-8390 or 1-415-703-2074 email: public.advisor@cpuc.ca.gov
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In Los Angeles: 320 West 4th Street, Suite 500 Los Angeles, CA 90013 1-866-849-8391 or 1-213-576-7055 email: public.advisor.la@cpuc.ca.gov
TDD for both offices: 1-866-836-7825