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Skip Navigation LinksPUC > About CPUC > Divisions > Safety and Enforcement Division > Electric Safety and Reliability Branch > Customer Inquiries and Complaints Overview

Customer Inquiries and Complaints Overview

 

Total Number of Customer Inquires and Compliants

The table below shows total of the number of Customer inquires and complaints by industry per year (through October 2012).

Industry

2007

2008

2009

2010

2011

2012

(OCT)

Electric Utilities

28

39

27

51

53

48

Cable

3

7

7

12

6

4

Telephone

10

13

16

18

17

19

Multiple Companies

1

6

4

2

6

3

 

Total Number of Electric Related Customer Inquires and Compliants

The table below shows total of the number of Customer inquires and complaints by electric utility per year (through October 2012).

Utility

2007

2008

2009

2010

2011

2012

(OCT)

PG&E

12

15

13

33

23

15

PP&L

0

0

0

0

0

1

SCE

10

14

6

11

13

18

SDG&E

1

7

1

1

7

1

Municipalities

5

3

7

6

10

13

   

Last Modified: 10/25/2012