If you have a question about your utility bill or service, or would like to make a complaint, please see our Consumer Affairs information. If you would like to comment on a proceeding or issues the CPUC is considering, please see our Public Advisor information. If you are a member of the press, please see our News and Public Information Office webpage or email news@cpuc.ca.gov or call 415-703-1366.
Frequently Requested Phone Numbers & Addresses:
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Google Mapping - QR Codes |
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San Francisco Office (Headquarters)
505 Van Ness Avenue
San Francisco, CA 94102
[ Get Map ] |
415.703.2782
800.848.5580 (Toll Free) |
415.703.1758 |
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Los Angeles Office
320 West 4th Street, Ste. 500
Los Angeles, CA 90013
[ Get Map ] |
213.576.7000
800.365.0550 (Toll Free) |
213.576.7007 |
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Natomas Office
180 Promenade Circle, Ste. 115
Sacramento, CA 95834 |
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Sacramento Office
770 L St.
Sacramento, CA 95812 |
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PUC Press Office (Media Only)
505 Van Ness Avenue
San Francisco, CA 94102 |
415.703.1366 |
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Toll Free Numbers: |
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Utility Complaints
Quejas en Español |
800.649.7570
800-649-7570 |
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Donde quejarse en Español si le negaron asistencia en su idioma, llamada gratuita al: 1-866-494-6186 Servicios Bilingües. |
866-494-6186 |
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Household Goods Complaints |
800.366.4782 |
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Passenger Carrier Complaints |
800.894.9444 |
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License Section (passenger and household goods carriers) |
800.877.8867 |
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Public Advisor's Office |
866.849.8390 |
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Special Accommodations at CPUC Public Events
To request special accommodations, such as sign or language interpreters, to attend PUC public meetings, contact the Public Advisor’s Office at least three business days in advance at public.advisor@cpuc.ca.gov or toll free 866-849-8390 (TTY 866-836-7825).
ADA Coordinator (for employment issues only): Marta Talavera-Juul, 415-703-2348, mtj@cpuc.ca.gov
- Didn't find who you're looking for? Try the PUC's Phone List - a listing of staff with their phone numbers & divisions.
In the event that you wish to file your document in hard copy, rather than electronically, all documents sent through the mail must be addressed to the Commission's Docket Office in San Francisco:
505 Van Ness Avenue,
San Francisco, California 94102
Only hand-delivered documents will be accepted by the Los Angeles office:
320 West 4th Street, Suite 500,
Los Angeles
First-class postage charges to San Francisco must be paid at the time documents are tendered to the Los Angeles office. Payment of postage charges may be made by check or money order.
Looking for contact information for other state agencies?
* A QR reader app is necessary on your Smartphone to read these codes.