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Welcome to the California Public Utilities Commission
Public Utilities Commission 505 Van Ness Avenue San Francisco, CA 94102

Contact Us

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Contacting The PUC

If you have a question about your utility bill or service, or would like to make a complaint, please see our Consumer Affairs information.   If you would like to comment on a proceeding or issues the CPUC is considering, please see our Public Advisor information.   If you are a member of the press, please see our News and Public Information Office webpage or email news@cpuc.ca.gov or call 415-703-1366.

Frequently Requested Phone Numbers & Addresses:

 

Office

General Information

Google Mapping - QR Codes

 

Phone

Fax

Send to your SmartPhone*

San Francisco Office (Headquarters)
505 Van Ness Avenue
San Francisco, CA  94102

[ Get Map ]

415.703.2782

800.848.5580 (Toll Free)

415.703.1758

QR Code to San Francisco Office

Los Angeles Office
320 West 4th Street, Ste. 500
Los Angeles, CA  90013

[ Get Map ]

213.576.7000

800.365.0550 (Toll Free)

213.576.7007

QR Code to map to Los Angeles Office

Natomas Office
180 Promenade Circle, Ste. 115
Sacramento, CA  95834

 

 

QR Code to map to Natomas Location

Sacramento Office
770 L St.
Sacramento, CA 95812

 

 

QR Code to map to Sacramento Office

PUC Press Office (Media Only)
505 Van Ness Avenue
San Francisco, CA  94102

415.703.1366

 

 

 

 

 

 

Toll Free Numbers:

 

 

 

Utility Complaints

Quejas en Español

800.649.7570

800-649-7570

 

 

Donde quejarse en  Español si le negaron asistencia en su idioma, llamada gratuita al: 1-866-494-6186 Servicios Bilingües.

866-494-6186

 

 

Household Goods Complaints

800.366.4782 

 

 

Passenger Carrier Complaints

800.894.9444

 

 

License Section (passenger and household goods carriers)

800.877.8867

 

 

Public Advisor's Office

866.849.8390

 

 

Make a Public Records Request

Special Accommodations at CPUC Public Events

 

To request special accommodations, such as sign or language interpreters, to attend PUC public meetings, contact the Public Advisor’s Office at least three business days in advance at public.advisor@cpuc.ca.gov or toll free 866-849-8390 (TTY 866-836-7825).

ADA Coordinator (for employment issues only): Marta Talavera-Juul, 415-703-2348, mtj@cpuc.ca.gov

  • Didn't find who you're looking for?  Try the PUC's Phone List - a listing of staff with their phone numbers & divisions.

In the event that you wish to file your document in hard copy, rather than electronically, all documents sent through the mail must be addressed to the Commission's Docket Office in San Francisco:

505 Van Ness Avenue,
San Francisco, California 94102

Only hand-delivered documents will be accepted by the Los Angeles office:

 320 West 4th Street, Suite 500,
Los Angeles

First-class postage charges to San Francisco must be paid at the time documents are tendered to the Los Angeles office. Payment of postage charges may be made by check or money order.

Looking for contact information for other state agencies?

* A QR reader app is necessary on your Smartphone to read these codes.

  

Last Modified: 5/14/2012


 
 
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