Skip to: Content | Footer | Accessibility
Click for RSS Feed of PUC Website     |    Resizing Fonts

  Search:    
Welcome to the California Public Utilities Commission
Public Utilities Commission 505 Van Ness Avenue San Francisco, CA 94102

Transportation

Skip Navigation LinksPUC > Transportation > Insurance E-filing - FAQs

Insurance E-filing - Frequently Asked Questions

Q: What is insurance E-filing?
A: A web-based, electronic system allowing insurers and brokers to file required insurance with the CPUC Transportation License Section on behalf of passenger and household goods carriers (movers).

Q:  Why E-File? 
A:  To eliminate the need for insurers and brokers to mail insurance certificates to the License Section, saving time and labor, improving efficiency, and reducing errors.

Q: Will the License Section continue to accept paper insurance documents by U.S. Postal mail?
A: No, the Transportation License Section no longer accepts paper insurance documents.  All new policy additions, cancellations or reinstatements of existing policies must be filed on-line. 

Q: What types of insurance may be filed with the CPUC Transportation License Section online using E-filing?
A: Every type of insurance required to be filed with the CPUC on behalf of charter-party carriers of passengers, passenger stage corporations, private carriers of passengers, and household goods carriers may be filed, updated, or cancelled using the insurance E-filing system. These are:

  • Public Liability and Property Damage insurance (PLPD) required to be on file for all types of carriers listed above;
  • Workers’ compensation insurance (WKCP) required to be on file for all of the above-listed types of carriers that have employees, except private carriers.
  • Cargo insurance (CARG) required to be on file for household goods carriers. This insurance covers loss of or damage to the goods being transported by household goods carriers.

Q:  What types of insurance can NOT be filed online?
A:  The Subhaul bond required for Household goods carriers must still be filed by paper, not online. Any household goods carrier that engages independent contractor subhaulers or leases vehicles from its employees must file a bond with the Commission in a sum of not less than $15,000 in accordance with General Order 102 Series.

Q: Who may use the E-filing system?
A: There are three types of eligible filers:

  • Insurers who are admitted to write insurance in California by the California Department of Insurance;
  • Brokers who are authorized by an admitted insurer to write insurance. The insurer must confirm that the broker is so authorized before the License Section will enroll the broker; 
  • Surplus Lines Brokers (SLB) authorized by the California Department of Insurance. An SLB does not necessarily have to belong to the Surplus Lines Association, but by checking with the Department of Insurance, the License Section should be able to verify that the named individual is an authorized Surplus Lines Broker.

Q: How do I sign up to use E-filing? 
A: You must complete and submit a User Name Request Excel spreadsheet. The spreadsheet and detailed instructions are on the CPUC web site at: www.cpuc.ca.gov/PUC/transportation. If you have submitted a Request and have not received a user name within 5 business days, contact the License Section at insuranceefilinghelp@cpuc.ca.gov.

Q: Where do I login?
A: Go to http://delaps1.cpuc.ca.gov/IMLSLogin.

Q:  I should have received my password but lost it or can’t find it. 
A: Go to http://delaps1.cpuc.ca.gov/IMLSLogin. Proceed to login by using your User ID, which is your email address. Hit the “Reset Password” button. This will generate a password that will be emailed to your email address.

Q: What equipment or software is required to use E-filing?
A: A computer with internet access and Internet Explorer version 6 or higher (Windows only) or Firefox 1.0 or higher.

Q: Are there instructions for using the E-filing system?
A: Yes. You will find a detailed and comprehensive Electronic Insurance Filing User Guide for viewing or downloading at http://delaps1.cpuc.ca.gov/OracleUserDocs/TMIS_EFiling_UG.pdf.

Terms Used Above

Charter-party carrier: As defined by the Public Utilities Code, a provider of transportation for compensation of persons over public highways, by motor vehicle, including but not limited to operators of for-hire limousines and charter buses, and transportation provided incidental to hot air balloon operations, skiing, river rafting, and other businesses and government agencies. Important exemptions to charter-party regulation are enumerated in Public Utilities Code §5353. Many charter-party carriers operate as sub-carriers for passenger stage corporations (PSC), including PSCs providing airport shuttle service.

CPUC: California Public Utilities Commission.

Household goods carrier: Also commonly called a “mover.” Carriers providing intrastate transportation of used household goods and personal effects over public highways, for compensation.

Insurance E-filing: A web-based system for adding, cancelling, or reinstating PLPD, excess, workers’ compensation, and cargo insurance on behalf of charter-party carriers, passenger stage corporations, private carriers of passengers, and household goods carriers, as required by the California Public Utilities Code and CPUC general orders.

License Section: The Transportation License Section of the Safety and Enforcement Division of the CPUC (formerly the Consumer Protection and Safety Division) which administers the operating authorities and registrations of California intrastate transportation providers under the jurisdiction of the CPUC, namely: charter-party carriers, passenger stage corporations, private carriers of passengers, and household goods carriers.

Passenger stage corporation: A common carrier providing intrastate transportation of passengers over public highways, for compensation, on an on-call or scheduled service basis, between one or more fixed termini. Includes on-call airport shuttle service.
Private carrier of passengers: Defined by Public Utilities Code §4001 as “a not-for-hire carrier . . . who transports passengers and is required to obtain a [CA number] pursuant to Section 34507.5 of the Vehicle Code . . . .” Private carriers must obtain a CA number from the California Highway Patrol, then register with the License Section, pay a nominal fee, and cause their insurer to file PLPD insurance with the License Section.

  

Last Modified: 9/29/2014


 
 
Visit the CalPhoneInfo website!