AB 1890

Advice Letters

Aggregator

Broker

Can mobile home park operators bill me whatever they want?

Can the mobile home park operator charge the park residents for repair and upgrade of the facilities?

Can the utility hold me responsible for a bill that is not in my name?

Can you explain electric and natural gas measurements?

CARE

CARW

CLC

CLR

Competitive Transition Charge (CTC)

Consumer Issues

Consumer Programs

Cost of Capital Proceeding

Cost of Service

CPUC

Customer Education Program (CEP)

Direct Access Transaction

Do all California households have phone service?

Do I have a choice of local telephone companies?

Do I have to pay for water that was lost due to a leak in my plumbing?

Do you have a glossary of terms?

Does the Commission Regulate VoIP?

Does the CPUC regulate limousines or shuttle companies?

Does the CPUC regulate moving companies?

Does the CPUC regulate payphones?

Electric Service Provider

Energy

Energy and Water

FCC

Federal Railroad Administration

FERC

FHWA

General Information

General Rate Case (GRC)

Generators

Here are some things you should know before buying a prepaid phone card:

How are water companies' revenues and rates evaluated?

How can I choose a cell phone provider?

How can I find information on rail accidents?

How can I get a list of phone companies that operate in California?

How do I dispute charges on my cellular phone bill?

How do I dispute the charges on my telephone or electric bill?

How do rail-related fatalities happen?

How high is California's demand for natural gas?

How high is California's electricity demand, and where does the power come from?

How long can a deposit be held?

How much of a deposit can be required?

I am billed for service by the mobile home park or a contracted billing service. Whom do I call to question my bill?

IEC

If you have purchased a Prepaid Phone Card and it does not work

If you would like to become a merchant of Prepaid Phone Cards

ILEC

In approving construction of utility facilities, does the CPUC consider environmental impacts?

Independent System Operator (ISO)

Is Caller ID legal?

Is there more than one rate available for my gas and/or electric service?

Issues concerning Mobile Home Parks

Landline and Wireless

LEC

LIEE

Local Number Portability (LNP)

Marketer

New Regulatory Framework (NRF)

Performance-Based Ratemaking (PBR)

Public Goods Charge (PGC)

Rail Safety, Transportation, and Movers

Retailers

Scheduling Coordinators (SCs)

Supply Commercial Customer

Telecommunications

ULTS

Voice Over Internet Protocol (VoIP)

Water

Water Utilities

What are the taxes and surcharges on my telephone bill?

What can I do if my long distance provider was changed without my knowledge or permission?

What can you tell me about Prepaid Phone Cards?

What if I can't pay my energy, telephone or water bill or my service is disconnected?

What is Baseline?

What is Direct Access?

What is Local Number Portability?

What is my recourse if the utility missed a scheduled appointment?

What is NRF?

What is the CPUC?

What low-income programs have been established by the PUC?

What methods are used to determine revenues and rates?

What types of energy-savings programs are available and how do I participate?

What's the difference between the CPUC, FERC, FRA, FCC, and FHWA?

When can a utility ask for a deposit?

Who do I call if my water smells or tastes bad or is discolored?

Who do regulated water companies serve?

Who is responsible for repairing my inside telephone wiring?

Who manages California's Electricity Transmission System?

Who uses water from privately owned companies?

Whom do I contact with a safety concern?

Why is the service charge on my bill higher than the amount of water I used?

Why are my water rates always going up?