Does the CPUC regulate limousines or shuttle companies?

Passenger carriers (limousines, airport shuttles, charter and scheduled bus operators) obtain permits or certificates after providing financial responsibility and safety information to the Commission, including evidence of liability insurance and California Highway Patrol safety inspection and approval of passenger buses. Consumers that have problems with these companies may file a complaint with the CPUC and staff will investigate it. The telephone number for filing complaints is: 1-800-894-9444.