I am billed for service by the mobile home park or a contracted billing service. Whom do I call to question my bill?

If you question the accuracy of your bill, you must present your concerns to the owner or operator of the park. The CPUC has no direct authority over mobile home park operators concerning bills for service. But you can file a formal complaint with the CPUC if you question the water rates. If you question the accuracy of the meter you may contact the Department of Weights and Measures. The Department of Weights and Measures can test the meter for accuracy. Listed below are other telephone numbers that may be helpful:

Ø Housing & Community Development - Mobile Home Assistance 1-800-952-5275

Ø Golden State Mobile Home Owners League - Mobile Home Assistance 1-800-888-1727