• San Francisco Office (HQ)

    505 Van Ness Avenue
    San Francisco, CA 94102
    (corner of Van Ness & McAllister)

    PH: 415.703.2782
    FAX: 415.703.1758
    800.848.5580 (Toll Free)

  • Natomas Office

    180 Promenade Circle, Ste. 115
    Sacramento, CA 95834
    (Not open to the public.)
  • Toll Free Numbers

    Utility Complaints:  800.649.7570

    Quejas en Español: 800.649.7570

    Donde quejarse en Español si le negaron asistencia en su idioma, llamada gratuita al:
    1-866-494-6186 Servicios Bilingües.

    Household Goods Complaints:

    Passenger Carrier Complaints:

  • Question about your utility bill or service? or Make a complaint

  • Los Angeles Office

    320 West 4th Street, Ste. 500
    Los Angeles, CA 90013

    PH: 213.576.7000
    Fax: 213.576.7007
    800.848.5580 (Toll Free)

  • Sacramento Office

    770 L St.
    Sacramento, CA 95814
  • PUC Press Office (Media Only)

    505 Van Ness Avenue
    San Francisco, CA 94102
  • License Section

    License Section (passenger / household
    goods carriers)

    Fax: 415.703.2536 or 415.703.4643

    Email: licensing@cpuc.ca.gov  

  • Consumer Help Logo

    Looking for Consumer Information?

    The CPUC regulates privately owned electric, natural gas, telephone, water, and sewer utilities. Unfortunately, we cannot help you resolve issues with publicly owned or municipal utilities, such as SMUD or the Los Angeles Department of Water and Power.

    Visit the Consumer Information Website

  • Door-To-Door Driving Directions

    Enter the address (street, city, zip) in the map address below and click the search button.  (The Commission's HQ address is the default!)  To get directions from where you are, click the "directions" tab.