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Welcome to the California Public Utilities Commission
Public Utilities Commission 505 Van Ness Avenue San Francisco, CA 94102

PUC

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The PUC provides discounts on wireline telephone service, energy bills and energy efficiency, and some water service to eligible consumers. The information below is a starting point to see if you may be qualified for these programs.

 

     

Utility

Yearly Household Income Eligibility

Who to Contact

TELEPHONE

California LifeLine

  • 1-2 members …… .$22,900
  • 3 members ……… $26,900
  • 4 members ……… $32,400
  • Each additional …. $5,500

See below

 

ENERGY

Electric/Natural Gas
CARE Program

  • 1-2 $30,500

  • 3 - $35,800

  • 4 – $43,200

  • 5 – $50,600

  • 6 – $58,000

  • Each additional - $7,400

Your electricity or natural gas provider (NOTE: The CARE program is only available from PUC-regulated utilities, not municipal utilities)

Low-Income Energy Efficiency (LIEE)

  • 1-2 $30,500

  • 3 - $35,800

  • 4 – $43,200

  • 5 – $50,600

  • 6 – $58,000

  • Each additional - $7,400

 

Your electricity or natural gas provider (NOTE: The LIEE program is only available from PUC-regulated utilities, not municipal utilities)

Family Electric Rate Assistance Program (FERA)

  • 3 - $35,801 - $44,800
  • 4 - $43,201 - $54,000
  • 5 - $50,601 - $63,200
  • 6 - $58,001 - $72,400
  • For each additional member, add: $7,400 - $9,200

 

Your electricity or natural gas provider (NOTE: The FERA program is only available from PUC-regulated utilities, not municipal utilities)

WATER

  • 1-2..........$29,300 or $25,600

  • 3............$34,400 or $30,100

  • 4.............$41,500 or $36,300

  • 5............$48,600 or $42,500

  • 6..............$55,700 or $48,700

  • For each extra resident....$7,100 or $6,200

Your Water Company (NOTE:  Eligible Water Districts include California  Water Service, Golden State Water - Regions II and III, San Jose Water, California-American Water - Monterey, Sacramento, Larkfield, Felton, San Gabriel Valley Water, Park Water, Apple Valley Ranchos Water, Valencia Water, Great Oaks Water

 

California LifeLine: Who to Contact?

For general information about the California LifeLine program and referrals to California LifeLine approved telephone companies, call the applicable telephone number:

English 1-866-272-0349
Spanish 1-866-272-0350
Laotian/Hmong 1-866-272-0351
Cambodian 1-866-272-0352
Tagalog 1-866-272-0353
Korean 1-866-272-0354
Vietnamese 1-866-272-0355
Chinese (Mandarin/Cantonese) 1-866-272-0356
TTY 1-866-272-0358

For certification and verification related questions and concerns, call the applicable telephone number:

English/Spanish 1-877-858-7463
Tagalog 1-888-765-1577
Korean 1-888-765-1567
Vietnamese 1-888-765-1569
Chinese (Mandarin/Cantonese) 1-888-765-1566




Last Modified: 6/12/2008



 
 



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