If you would like to file a complaint about a utility, moving company, or for-hire passenger carrier (limousines, shuttles, pre-arranged bus service, etc.), we will help you in every way possible. To expedite the process, please try to resolve the complaint first with your utility company before filing a complaint with us. You may also find helpful the information provided in our Frequently Asked Questions (FAQ) to see if your complaint or question is addressed there.
Are you interested in filing a complaint about one of the following types of companies/issues:
For all complaints, please be prepared to provide the following information:
- Your name and the name the account is billed under (if different)
- Service address
- Mailing address and phone number
- Name of the company you are complaining about
- Address and telephone number of the company (if applicable)
- The name of the company's representative you contacted (if applicable)
- Your utility account number (if applicable)
- A brief description of your complaint (please limit your complaint to two pages or less)