On March 2, 2006, the PUC adopted a Consumer Protection Initiative to empower consumers and prevent fraud in the rapidly changing telecommunications industry. The initiative launches a multilingual consumer education program called CalPhoneInfo, creates a Consumer Fraud Unit to step up our enforcement activities, and expands the PUC's toll-free hotline (1-800-649-7570) for consumer complaints against wireless and other carriers. Read our press release on CalPhoneInfo.
Visit www.CalPhoneInfo.com for answers to your telecommunications questions, helpful tips, and more
General Order resulting from the Consumer Protective Initiative
Overview of the Consumer Protective Initiative - what does it do?
