California LifeLine Program Flat Rate Cost Factor (CF) pursuant to Decision D.03.01.035
California WIRELESS LifeLine Program - Claim Reimbursement Process
For Claim Periods on or after December 1, 2020
For Claim Periods on or after December 1, 2019
For Claim Periods on or after May 1, 2018
For Claim Period on or after March 1, 2014:
California LifeLine Program - Claim Reimbursement Process
For Claim Periods on or after December 1, 2020
For Claim Periods on or after December 1, 2019
For Claim Periods on or after May 1, 2018
For Claim Period on or after December 1, 2011:
For Claim Period on or after July 1, 2009:
For Claim Period on or before June 30, 2009:
- For claim instruction and sample form, please go to G.O.153 Section 9 and Appendix D
- For bad debt calculations and information please go to G.O. 153 Section 9.3.9. Sample bad debt spreadsheet should be included with monthly claim.
Claim form and supporting documents can be submitted via e-mail to lifelineclaim@cpuc.ca.gov
California LifeLine Working Group Conference Calls