Required Reports TNCs Must Provide the CPUC


This page provides information on reports that Transportation Network Companies (TNCs) are required to provide the California Public Utilities Commission pursuant to Commission Decisions D.13-09-045 and D.16-04-041

New TNCs must comply with these requirements as part of their application process.

  • Unless otherwise stated, all reports must be submitted to the CPUC’s Consumer Protection Enforcement Division (CPED) addressed to
  • Reports must be submitted to via the CPUC's secure FTP at  If you are a new user, click on "I don't have an account yet" link to create a new account.
  • TNCs must use the spreadsheets posted below for reporting data.
  • TNCs must transmit data reports in Microsoft Excel or comma separated value (csv) format for spreadsheets, PDF format for narrative reports, and scanned copy of cover letters with appropriate signatures in PDF format.  

TNC Annual Data Reports:

All TNCs are required to submit the following data reports, using the templates provided below, on an annual basis covering their operations from September 1 through August 31 of each year.  TNCs are instructed to use the templates below for their 2019-2020 TNC Annual Reports.  The reports are due on September 19, 2020.

TNC Report on Accessibility Plan Compliance and Necessary Improvement  

Pursuant to D.13-09-045 (pages 43-44), regarding its Accessibility Plan, each TNC is required to include the following as part of its Annual Report to the Commission:

  • "Each aspect of the accessibility plan will be addressed in the annual reports required of each TNC regarding compliance, necessary improvements (of any) and additional steps to be taken by the TNC to ensure that there is no divide between service provided to the able and disabled communities." 
  • This required report must be transmitted to CPED via secure FTP in PDF format.  


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