2-1-1 After-Action and Annual Reports

Decision 11-09-016 requires 211 California to submit after-action and annual reports to the Communications Division for posting on the CPUC website. These reports are shown below.

After-Action Reports

Decision 11-09-016 requires 211 California to submit to the Communications Division all reports regarding a specific declared emergency issued by its members within 60 days of the end of the declared emergency.

Annual Reports

Decision 11-09-016 requires 211 California to submit an annual report to the Communications Division by March 31 of each year. This report includes discussion regarding 211 California’s compliance with Commission rules and activities performed over the past year, among other provisions.


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