Participant Recertification

The CPUC requires all existing California Teleconnect Fund (CTF) participants to recertify their eligibility every three to five years to continue receiving the CTF discounts. This process applies only to existing participants with approved CTF applications. Community-based organizations are required to recertify every three years, while other participants are required to recertify every five years. The participants required to recertify include the following:

  • 9,088 Community-based Organizations (CBOs)
  • 1,083 Public Schools
  • 1,033 Public School Districts
  • 1,440 Private Schools
  • 393 Libraries
  • 11 Library Consortia
  • 172 Government Owned and Operated Hospitals and Clinics
  • 46 California Community Colleges
  • 50 California Community College Districts

Information for Participants

Recertification begins when a participant receives a notice from the CPUC with instructions to complete and submit a new application to recertify its eligibility. This notice is sent to the contact on record by email and postal mail.  Please see the CTF Applicant and Participant Guidebook for the application form and instructions on completing the application.

Information for Carriers

There are corresponding notices to carriers when participants are notifies of recertification and the results of the recertification. Carriers will be notified of:

  • Participants required to recertify
  • Recertification Schedule
  • Recertification Results

Eligible participants will receive a new CTF-ID and continue to receive the CTF discount. Ineligible participants will not receive a new CTF-ID and the carrier will discontinue the participant's CTF discounts. Carriers are obligated to assure participants are eligible by referring to the entity eligibility status lists.

To ensure CTF program compliance and avoid interruption of discounts, carriers are encouraged to work with their customers to meet recertification deadlines.


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