Contact Information


• Call 911 immediately

General questions or report non-emergency rail hazards

Only for railroad operations, freight trains (UP, BNSF, SJVR etc), or commuter rail (Amtrak, Caltrain, Metrolink, ACE, Coaster, SMART).



Ask to be transferred to an ROSB representative.
(Mon-Fri, 9:00 am - 5:00 pm)


For rail transit questions (BART, MUNI, LA Metro, San Diego Trolley, Santa Clara VTA, Sacramento Light Rail), go to: Railroad Transit Safety Branch  

For rail crossings questions, go to: Railroad Crossings and Engineering Branch  



Immigration Guide