There are two main ULTS related telephone discount programs in California. They are the California LifeLine Program (California LifeLine) and the federal Lifeline program (federal Lifeline). All qualified California households may take advantage of these telephone discount programs to help lower the cost of their phone bills. The California LifeLine Administrator administers both the California LifeLine Program and the federal Lifeline program.

Only one discount per household for each residential address is allowed. Each household must choose to get the discount either on a home phone or on a cell phone, but not on both. Households cannot get the discount from multiple phone companies. Households that do not follow the one discount per household rule will lose their discounts.