Contacting the CPUC If you have a question about your utility bill or service, or would like to make a complaint, please see our Consumer Affairs information. If you would like to comment on a proceeding or issues the CPUC is considering, please see our Public Advisor information. If you are a member of the press, please visit the CPUC's News and Outreach Office webpage or email news@cpuc.ca.gov or call 415-703-1366. Looking for contact information for a specialized area? Check our additional contact information page. As a result of the COVID-19 pandemic, the California Public Utilities Commission is not accepting customer utility complaints in person. Please call us at 1-800-649-7570 or submit your complaint online at www.cpuc.ca.gov/complaints. San Francisco Office (HQ)505 Van Ness AvenueSan Francisco, CA 94102(corner of Van Ness & McAllister) PH: 415.703.2782FAX: 415.703.1758800.848.5580 (Toll Free) Question about your utility bill or service? or Make a complaintConsumer Affairs information Los Angeles Office320 West 4th Street, Ste. 500Los Angeles, CA 90013 PH: 213.576.7000Fax: 213.576.7007800.848.5580 (Toll Free) Sacramento Office300 Capitol MallSacramento, CA 95814 CPUC News Office (Media Only)415.703.1366news@cpuc.ca.gov