Consumer Protection Enforcement Division - Reports
CPED Monthly Data Report
The Consumer Protection Enforcement Division
collects and resolves consumer informal complaints, enforces laws and
regulations governing transportation carriers, and investigates allegations of
utility waste, fraud, and abuse. The CPED Monthly Data Report is based on contacts (informal complaints and
questions) received within CPED Division and presents both annual and monthly data
for the Communications, Energy, and Water industries. It
also presents contact data specifically related to safety concern, by industry.
CPED Monthly Data Report - January 2019
CPED Monthly Data Report - February 2019
CPED Monthly Data Report - March 2019
CPED Monthly Data Report - April 2019
CPED Monthly Data Report - May 2019
CPED Monthly Data Report - June 2019
CPED Monthly Activity Report
This report contains information reflecting the month’s
activity within CPED. Information includes: (1) Monthly Highlights, (2) Key
Activities, (3) Call and case statistics, (4) Compliance with Ordering
Paragraphs, (5) Docket Activity, (6) Outreach/Training/Other Activities, and
(7) Legislation of Interest.
CPED Monthly Activity Report - January 2019
CPED Monthly Activity Report - October 2019
CPED Monthly Activity Report - November 2019
CPED Monthly Activity Report - December 2019
CPED Monthly Activity Report - January 2020
CPED Monthly Activity Report - February 2020
CPED Monthly Activity Report - March 2020
CPED Monthly Activity Report - April 2020
CPED Reports Archive: 2018, 2017
Disclaimers:
The
CPUC is providing the consumer contacts statistics contained in these reports
for information purposes only. The data represents a “snapshot in time”;
that is, there may be slight variations in numbers reported during different
periods due to the dynamic nature of the database and other factors.