Consumer Protection and Enforcement Division - Reports
CPED Monthly Data Report
The Consumer Protection and Enforcement Division (CPED)
collects and resolves consumer informal complaints, enforces laws and
regulations governing transportation carriers, and investigates allegations of
utility waste, fraud, and abuse. The
CPED Monthly Data Report is based on contacts (informal complaints and
questions) received by the Consumer Affairs Branch (CAB) and the Transportation
Enforcement Branch (TEB) within CPED and presents both annual and monthly data
for the communications, energy, water, and transportation industries. It
also presents contact data specifically related to safety concern, by industry.
CPED
Monthly Data Report – January 2019
CPED
Monthly Data Report – February 2019
CPED
Monthly Data Report – March 2019
CPED
Monthly Data Report – April 2019
CPED
Monthly Data Report – May 2019
CPED Monthly Activity Report
This report
contains information reflecting the month’s activity within each of the three CPED program areas. Information about each program area is collected in seven different
sections: (1) Monthly Highlights, (2) Key Activities, (3)
Citations/Fines/Refunds, (4) Compliance with Ordering Paragraphs, (5) Docket
Activity, (6) Outreach/Training/Other Activities, and (7) Legislation of
Interest.
CPED
Monthly Activity Report – January 2019
CPED Reports Archive: 2018, 2017
Disclaimers:
The
CPUC is providing the consumer contacts statistics contained in these reports
for information purposes only. The data represents a “snapshot in time”;
that is, there may be slight variations in numbers reported during different
periods due to the dynamic nature of the database and other factors.