Enforcement Actions and Programs

Strong enforcement is critical to ensuring that the CPUC's statutory mandates are carried out and that ratepayers and the public are protected from safety, reliability, service quality, and other violations. The Commission enforces laws and its requirements through a variety of formal and informal means, including the following:

  • Formal enforcement investigations (Orders instituting Investigation), which may include fines and other remedies. Staff investigations precede and establish the scope of formal investigations.
  • Citation programs, which delegate authority to staff to issue fines for prescribed violations.
  • Audits and Inspections
  • Our whistleblower program
2018 Statistics:
  • Citation Penalties Levied against Energy Utilities: $15.9 Million
  • Staff Citation Penalties Levied Against Telecommunications Companies: $119,000
  • Fines Levied Against Telecommunications Companies: $4.2 Million
  • Fines Levied Against Transportation Companies: $294,000
2017 Statistics:
  • Staff Citation Penalties Levied Against Energy Utilities: $9.65 million
  • Fines and Penalties Levied for Energy Utilities - ALL: $3.8 million
  • Fines Levied Against Telecommunications Companies: $294,000
  • Fines Levied Against Transportation Companies Under Remittance of Surcharges and User Fees: $23 million

Open Investigations (Updated March 2019)

Recently Completed Investigations and other Enforcement Actions (Updated March 2019)

Citation Programs and Citations

Citation programs delegate authority to staff to issue fines for prescribed violations. Citations carry fines for non-compliance with state law and Commission orders. The Commission has established numerous citation programs over the years, which cover different specific regulatory programs and authority. Below you can find a list of our citation programs and issued citations.

 


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