Resources for Solar Customers

Installing a System

If you are interested in installing a system on your home or property that utilize the NEM tariff,  please visit the following links:

Pacific Gas & Electric's NEM Program (for PG&E customers)

Southern California Edison's NEM Program (for SCE customers)

San Diego Gas & Electric's NEM Program (for SDG&E customers)

Complaints

If you are having difficulties with your solar installation or contractor, we recommend these resources.

• For all complaints against solar contractors, whether licensed or unlicensed, please contact:
  •  Contractors State License Board 
• The Attorney General’s office addresses all types of complaints. Contact the AG Public Inquiry Unit: 
  •  By phone (916) 322-3360 or toll-free at (800) 952-5225 
  •  Online Complaint Form 
  •  AG Office’s FAQs 
•  The trade association California Solar + Storage Association (CALSSA) is available to resolve complaints: 
  • CALSSA Complaint Investigation 
•  For unwanted telemarking, file a claim with the Federal Trade Commission (FTC): 
  •  FTC Complaint Assistant

If you have any additional questions, please  contact energy@cpuc.ca.gov.