• Los Angeles Office

    Located in downtown Los Angeles, the CPUC office (320 W 4th Street, 90013 – Suite 500) offers services to meet community and Southern California needs. It is open to the public from 8 to 5 Monday through Friday:  

    • General Information: 213-576-7000
    • General Fax number: 213-576-7007

    The Public Advisor's Office assists the public and consumer groups with understanding the process of formal proceedings.


    Public Outreach officers visit local communities providing consumer information materials and making presentations to local community organizations about utility services.

    • Sandy Windbigler: 909-864-2290 (Inland Empire and Orange, Imperial, and San Diego Counties), sew@cpuc.ca.gov 


    Consumer Affairs Branch answers consumer inquiries and assists in resolving disputes.

    • Phone number: 800-649-7570, Email: consumer-affairs@cpuc.ca.gov.
    • Passenger Carrier Complaints (Limousines, Shuttles, Buses) 1-800-877-8867
    • Household Goods Complaints (Moving Companies) 1-800-894-9444


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    Looking for Consumer Information?

    Information on our programs, complaint process, brochures, and more!

    Visit the Consumer Information Website


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