News and Outreach Office
The CPUC’s News & Outreach Office provides information and assistance to
the news media, local government, the public, and other stakeholders about the
CPUC's many pioneering and innovative programs. The office consist of:
- News Office, which prepares news releases, consumer advisories, brochures and other informational pieces, edits reports, oversees a speakers bureau and Information Exchange Program for visitors from other nations, provides graphical services, conducts interviews with reporters and also arranges interviews with Commissioners, Directors, and staff experts. The office also oversees the CPUC's websites.
- Public Advisor’s Office, which provides procedural information to individuals and groups who want to participate in formal proceedings, and oversees the TEAM and CHANGES programs.
- Business and Community Outreach Office, which focuses on outreach to stakeholders, the Supplier Diversity Program, and the Small Business program.
- Consumer Affairs Branch (CAB), which assists consumers of regulated gas, electric, water, and telecommunications utilities with billing and service matters. CAB answers questions, processes informal complaints, and helps resolve application denials (appeals) for the California LifeLine program participation.
- Delegation Visits - The CPUC often hosts visiting delegations that are interested in learning about California's policies and regulations in the energy, telecommunication, water, and transportation industries.
Terrie Prosper
Director, News & Outreach Office
California Public Utilities Commission
505 Van Ness Avenue
San Francisco, CA 94102
Main Office Line: (415) 703-1366
Main Office Email: news@cpuc.ca.gov
Visit the News Room