• Transportation Licensing

    The CPUC administers safety oversight and enforcement of moving companies and passenger carriers (limousines, shuttles, etc.).

  •    ALERT!

    Phone scam alert
     

    Scammers are calling both new applicants and existing carriers and claiming they are calling from the CPUC. (Note that carriers' contact information is publicly available on the Commission's website.)These scammers say that additional money ($500-$1,000) must be paid by wire transfer or over the phone with a credit card or the application (or current permit or certificate) will be denied. If you receive a call  like this asking for money, tell the caller NO and hang up.

    The CPUC does not solicit extra funds to complete new applications or renewals once the CPUC has received the filing fee and application.

     

    New vehicle inspection requirements for all TCPs
     

    Pursuant to Decision 16-04-041, effective June 27, 2016, all Charter Party Carrier (TCP) vehicles, including Transportation Network Companies (TNC), shall be inspected by a facility licensed by the California Bureau of Automotive Repair (a) before the vehicle is first introduced into service as a TCP or TNC vehicle; and (b) every 12 months or 50,000 miles thereafter, whichever occurs first. TCPs and TNCs shall be responsible for ensuring that each of their vehicles/drivers’ vehicles complies with this requirement, and shall maintain records of such compliance for a period of three years. 

  • Passenger Carriers

    Passenger carriers (limousines, airport shuttles, charter and scheduled bus operators, and others) obtain permits or certificates after providing financial responsibility and safety information to the PUC, including evidence of liability insurance and a California Highway Patrol safety inspection.

    Moving Companies

    Household goods moving companies obtain permits from the PUC after showing financial and safety fitness. They must also prove to the PUC that they have adequate insurance and they are subject to criminal background clearance by the California Department of Justice and Federal Bureau of Investigation.

    Transportation Enforcement

    The CPUC takes enforcement action against moving companies and passenger carriers. Information on cases and Current Investigations can be found online.
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    Looking for Consumer Information?

    The CPUC regulates privately owned electric, natural gas, telephone, water, and sewer utilities. Unfortunately, we cannot help you resolve issues with publicly owned or municipal utilities, such as SMUD or the Los Angeles Department of Water and Power.

    Visit the Consumer Information Website