• Transportation Licensing

    The CPUC administers safety oversight and enforcement of moving companies and passenger carriers (limousines, shuttles, etc.).

  •    ALERT!

    April 2016: Applicants for a permit or certificate from the CPUC are being contacted by unknown people outside the CPUC.  (Note that carriers' contact information is publicly available on the Commission's website.) These people call both new applicants and existing carriers and claim they are calling from the CPUC.  They say that additional money ($500-$1,000) must be paid by wire transfer or over the phone with a credit card or the application (or current permit or certificate) will be denied.

    This is a scam! 

    The CPUC does not solicit extra funds to complete new applications or renewals once the CPUC has received the filing fee and application. If you receive a call  like this asking for money, tell the caller NO and hang up.

  • Passenger Carriers

    Passenger carriers (limousines, airport shuttles, charter and scheduled bus operators, and others) obtain permits or certificates after providing financial responsibility and safety information to the PUC, including evidence of liability insurance and a California Highway Patrol safety inspection.

    Moving Companies

    Household goods moving companies obtain permits from the PUC after showing financial and safety fitness. They must also prove to the PUC that they have adequate insurance and they are subject to criminal background clearance by the California Department of Justice and Federal Bureau of Investigation.

    Transportation Enforcement

    The CPUC takes enforcement action against moving companies and passenger carriers. Information on cases and Current Investigations can be found online.
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    Looking for Consumer Information?

    The CPUC regulates privately owned electric, natural gas, telephone, water, and sewer utilities. Unfortunately, we cannot help you resolve issues with publicly owned or municipal utilities, such as SMUD or the Los Angeles Department of Water and Power.

    Visit the Consumer Information Website