Valid Survey
The CPUC ensures the provision of safe, reliable utility service and infrastructure through the regulation of privately owned electric, natural gas, telecommunications, water, railroad, rail transit, and passenger transportation companies. On this page you will find valid surveys sent to you by authorized provider/administrator.
Updated: November 27, 2023
| Authorized Provider /Administrator | Delivering Method | Subject Keywords | Active Dates and Where Survey Emails Will Originate From | CPUC Contact |
| DNV Energy | The study will invite former residential, public/government, and commercial sector and property manager participants to share their feedback through telephone or online surveys hosted on https://app.form.com. It will offer survey respondents to enter a random drawing to win a digital gift card if they complete the survey in full | Program names currently evaluated include: Bay Area Regional Energy Network (BayREN), Southern California Regional Energy Network (SoCalREN), and Tri-County Regional Energy Network (3C-REN) | Active survey dates: November 2023 -January 2024. Emails will come from: at: info@bayren.org @SoCalren.org Additionally, emails may come from @dnv.com or phone calls may come from DNV staff |
simranjit.kaur@cpuc.ca.gov |
| DNV Energy | The study will invite former residential, public/government, and commercial sector and property manager participants to share their feedback through telephone or online surveys hosted on https://app.form.com. It will offer survey respondents to enter a random drawing to win a digital gift card if they complete the survey in full. | Program names currently evaluated include: Residential Advanced Clean Energy or Zero Net Energy Transformation Program, Multi-family Energy Savings Program or Comprehensive Manufactured Home Program Government and K-12 Comprehensive Program, Community Language Efficiency Outreach, and Small and Medium Commercial Program |
Active survey dates: November 2023 - January 2024 Emails will come from: donotreply_survey@sce.com donotreply@survey.sdge.com feedback@survey.pge.com donotreply@survey.socalgas.com Emails may also from users using the @gcgreen.com or @dnv.com Phone calls may come from DNV or GC Green staff |
yeshi.lemma@cpuc.ca.gov |
| DNV Energy | The study will invite former commercial customers, encouraging them to provide feedback either through a phone converstion or by email. Additionally, some participants will be asked to allow an on-sit visit to inspect equipment eligible for rebates. | The program names currently being evaluated include: NetOne Commercial Efficiency Program, Willdan Commercial Energy Efficiency Program (CEEP), and SDG&E's Comprehensive Energy Management Solution (CEMS) Program | Active survey dates: November 2023 - January 2024. Emails may come from: @gcgreen.com or @dnv.com donotreply_survey@sce.com feedback@survey.pge.com Phone calls may come from DNV Energy or GC Green staff |
peng.gong@cpuc.ca.gov |
| DNV Energy | Residential and commercial customers; online surveys, telephone calls, paper mail and on-site appliance inspections with follow up requests for photos of water heaters and/or space heaters. |
Appliance Life Expectancy Survey otherwise referred to as the Residential and Commercial Effective Useful Life (EUL) Study |
Active survey dates: July 2023 - November 2023 To view a copy of the survey you may copy and paste the following URL into your web browser. https://app.form.com/f/41673042/4cf9/testlink=yes https://app.form.com/f/41672533/5d8d/testlink=yes Emails may also come from users using the @gcgreen.com or @dnv.com domains. Phone calls may come from DNV or GC Green staff. |
melissa.matis@cpuc.ca.gov |
| DNV Energy | HVAC contractors (C-20/C-36 license): online surveys, paper mail, telephone calls with follow up request for photos of water heaters and/or space heaters. | Appliance Life Expectancy Survey otherwise referred to as the Residential and Commercial Effective Useful Life (EUL) Study |
Active survey dates: July 2023 - November 2023 To view of copy of the survey you may copy and paste the following URL into your web browser: |
melissa.matis@cpuc.ca.gov |
| Opinion Dynamics |
Sent to CA residents, 18+, signed up for YouGov's panel, Flex Alert Tracking Survey "Share your opinions in a YouGov Survey" |
Emails come from "YouGov" yougov@yougov.com | erik.johnson.cpuc.ca.gov | |
| Opinion Dynamics |
Sent to CA customers who may have been exposed to behavioral demand response marketing, education, and outreach Survey on their awareness and experience with demand response programs. |
December 2023 February 2024 Emails from Taylor Williams |
erik.johnson@cpuc.ca.gov | |
| Opinion Dynamics |
Building electrification feasibility study
Sent to commercial customers |
Oct- Nov 2023 Emails from Taylor Williams taylor.williams@opiniondynamics.com |
erik.johnson@cpuc.ca.gov | |
| Opinion Dynamics |
Building electrification feasibility study
Sent to electricians |
Oct- Nov 2023 Emails from Taylor Williams taylor.williams@opiniondynamics.com |
erik.johnson@cpuc.ca.gov | |
| Guidehouse | Phone calls to schedule on-site visits |
Heat Pump Metering Study |
December 2023 - March 2024 |
abhilasha.wadhwa@cpuc.ca.gov |
| Opinion Dynamics | Phone and email | GoGreen Finance Residential Participants |
Nov 2023-Jan 2024 |
kevin.feizi@cpuc.ca.gov |
| Opinion Dynamics |
Solar customers |
Oct-Dec 2023 |
tory.fancisco@cpuc.ca.gov |