Valid Survey
The CPUC ensures the provision of safe, reliable utility service and infrastructure through the regulation of privately owned electric, natural gas, telecommunications, water, railroad, rail transit, and passenger transportation companies. On this page you will find valid surveys sent to you by authorized provider/administrator.
Updated: January 2023
| Authorized Provider /Administrator | Delivering Method | Subject Keywords | Active Dates and Where Survey Emails Will Originate From | CPUC Contact |
| NMR Group | Phone/Email Introduction | Evaluation of Statewide Third Party Programs, Contacting Water Heating Distributors, Contractors, and End-Users |
Active between January 2023 – February 2023 Emails from: |
christine.torok@cpuc.ca.gov |
| DNV Energy | Email to web survey/text to web survey from CAISO subscriber list | Residential Customers: Evaluation of the Statewide Flex Alert Program. Email subject name: "The Power is Yours; PG&E Customer Energy Use Study" or "The Power is Yours; SCE Customer Energy Use Study" or "The Power is Yours; SDG&E Customer Energy Use Study" | Emails from: "PG&E Power is Yours Evaluation"<feedback@survey.pge.com> or "SCE Power is Yours Evaluation"<donotreply_survey@sce.com> or "SDG&E Power is Yours Evaluation"<donotreply@survey.sdge.com> Active from November 2022- January 2023 | erik.johnson.cpuc.ca.gov |
| DNV Energy | Phone/Email Introduction |
Commercial Customers: CPUC NTG interview guide for custom program participants Commercial Customers: CPUC NTG interview guide for Savings by Design program participants (end users) Commercial Customers: CPUC NTG interview guide for Savings by Design program participants (design team) Commercial Customers: CPUC NTG interview guide for NMEC program participants |
CPUC NTG interview guide for custom programs participants. Active dates: September 15th – January 30th, 2023 CPUC NTG interview guide for Savings by Design program participants. Active dates: September 15th – January 30th, 2023 CPUC NTG interview guide for NMEC program participants. Active dates: September 15th – January 30th, 2023 |
lisa.paulo@cpuc.ca.gov |
| DNV Energy | Email and Phone |
Evaluation of Local Third-Party Programs. Residential End User Survey
Evaluation of Local Third-Party Programs. Non-Residential End User Survey Evaluation of Local Third-Party Programs. Commercial and Public Program Contractors |
Active January 2023 | justin.galle@cpuc.ca.gov |
| DNV Energy | Email and Phone | Evaluation of Statewide Third Party Programs. Contacting HVAC Distributors. | Active between November 2022- January. emails from CPUC.Survey@dnv.com | christina.torok@cpuc.ca.gov |
| DNV Energy | Email and Phone | Evaluation of Statewide Third Party Programs, Contacting Food Service End-Users. | Active between November 2022 - January. Emails from CPUC.Survey@dnv.com |
christina.torok@cpuc.ca.gov |
| DNV Energy | Phone | Evaluation of Statewide Third Party Programs, Contacting HVAC End-Users | Active between November 2022- December 2022 | christina.torok@cpuc.ca.gov |
| Opinion Dynamics |
Sent to CA residents, 18+, signed up for YouGov's panel, Flex Alert Tracking Survey "Share your opinions in a YouGov Survey" |
Emails come from "YouGov" yougov@yougov.com | erik.johnson.cpuc.ca.gov | |
| Opinion Dynamics |
Sent to developers, architects, builders, and designers. Subject: Do You Work in Residential, New Construction in California? |
Emails from Taylor Williams taylor.williams@opiniondynamics.com |
abhilasha.wadhwa@cpuc.ca.gov | |
| Opinion Dynamics |
TECH post-install survey sent to residential customers Subject: Your feedback requested on the heat pump install |
Emails from Taylor Williams Survey domain: Survey ongoing in 2022 |
rory.cox@cpuc.ca.gov | |
| Opinion Dynamics | Sent to
TECH-sponsored training attendees Subject: Your feedback needed on recent heat pump training |
Emails from Taylor Williams Survey domain: Survey ongoing in 2022 |
rory.cox@cpuc.ca.gov | |
| Opinion Dynamics |
TECH feedback survey sent to TECH-enrolled contractors Subject: Share your feedback TECH Clean California |
Emails from Taylor Williams Survey domain: Survey active in June 2022 |
rory.cox@cpuc.ca.gov | |
| Opinion Dynamics | Phone |
Sent to 2021 MCE Commercial Upgrade Program, Single Family Direct Install and Multifamily program participants |
Pacific Market Research will call with a survey |
peng.gong@cpuc.ca.gov |
| Quantum Energy Analytics | Phone | Telephone interview of customers participating in SCG Residential Energy Efficiency Program, Home Energy Efficiency Rebate program component, installing tankless water heaters. Survey focused on gathering demographic information, information about program influence, and verifying installed |
Phone Survey to be implemented between October - December 2022 |
peter.franzese@cpuc.ca.gov |
| Phone | Telephone interview of customers participating in SCG Residential Energy Efficiency Program, Home Energy Efficiency Rebate program component, installing tankless water heaters. Survey focused on gathering demographic information, information about program influence, and verifying installed |
Phone Survey to be implemented between October - December 2022 |
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| Phone | Telephone interview of customers participating in SCG Residential Energy Efficiency Program, Home Energy Efficiency Rebate program component, installing tankless water heaters. Survey focused on gathering demographic information, information about program influence, and verifying installed |
Phone Survey to be implemented between October - December 2022 |
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| Quantum Energy Analytics | Email/Web | Telephone interview of customer residing in new homes that participated in SCG Residential Energy Efficiency | Instrument still in development, to be implemented November - December 2022. | peter.franzese@cpuc.ca.gov |