Valid Survey
The CPUC ensures the provision of safe, reliable utility service and infrastructure through the regulation of privately owned electric, natural gas, telecommunications, water, railroad, rail transit, and passenger transportation companies. On this page you will find valid surveys sent to you by authorized provider/administrator.
Updated: October 14, 2025
| Authorized Provider /Administrator | Delivering Method | Subject Keywords | Active Dates and Where Survey Emails Will Originate From | CPUC Contact |
| DNV Energy | Email and telephone |
Commercial Industrial and Agricultural Custom (CIAC), Savings By Design (SBD) PG&E, SCE, SDGE, MCE, SoCalREN, BayREN |
Active survey dates: October 2025 – January 2026 DNV Energy will conduct customer outreach (surveys) by email and telephone. Recruitment emails and calendar invites may come from users using the @dnv.com domain. |
leanne.hoadley@cpuc.ca.gov |
| DNV Energy & Verdant Assoc., LLP | Residential tenants and trainees surveys: DNV Energy will conduct customer outreach (surveys) via a Qualitrics web survey. Verdant Associates will field surveys with property managers and contractors by telephone. | Solar on Multifamily Affordable Housing (SOMAH) Program | Active survey dates: October 2025 – January 2026 | sarah.lerhaupt@cpuc.ca.gov |
| DNV Energy | Email and phone call outreach to site-level NMEC participants. |
Site-level NMEC PY2024 Evaluation, gross and net interview PG&E, SCE, SDG&E, IREN, SoCalREN |
2025/10/15 (assumed, pending workplan approval)-2026/1/16 Email and phone calls from DNV. Outreach will be primarily by phone and the survey will be conducted by DNV Energy employees. Recruitment emails and calendar invites may come from users using the @dnv.com domain. |
christina.torok@cpuc.ca.gov |
| DNV Energy | Email and phone call outreach to population NMEC participants. |
Population NMEC PY2022-2024 Evaluation, gross and net interview PGE, SCE, SDGE, SCG, MCE, BayREN, 3CREN |
2025/10/15 (assumed, pending workplan approval)-2026/1/16 Email and phone calls from DNV. Outreach will be primarily by phone and the survey will be conducted by DNV Energy employees. Recruitment emails and calendar invites may come from users using the @dnv.com domain. |
peng.gong@cpuc.ca.gov |
| Verdant Associates, LLC and DNV |
Phone or Email to participants and non-participants, including solar contractors and residential tenants. |
Solar on Multifamily Affordable Homes (SOMAH) Evaluation |
March 1, 2025 until December 31, 2025 – Emails and phone calls from Verdant and DNV staff |
Current Customer Generation Program Evaluations: https://www.cpuc.ca.gov/industries-and-topics/electrical-energy/demand-side-management/customer-generation-evaluation |
| Verdant Associates | Web Surveys (Qualtrics) |
Heat Pump Water Heater Study “Share you experience with your Heat Pump Water Heater” |
Active between Dec 2024 – Dec 2025 Emails from verdant@qualtrics-research.com Emails/Phone Calls from kW Engineering Staff |
sebastian.sarria@cpuc.ca.gov |
| Verdant Associates, LLC | Web survey through Qualtrics email distribution system |
Disadvantaged Communities – Single-Family Solar Homes (DAC-SASH) |
September 2025 – October 2025 Emails from verdant@qualtrics-research.com |
tory.francisco@cpuc.ca.gov |
| Opinion Dynamics |
Sent to CA residents, 18+, signed up for YouGov's panel, Flex Alert Tracking Survey "Share your opinions in a YouGov Survey" |
Emails come from "YouGov" yougov@yougov.com | erik.johnson.cpuc.ca.gov | |
| Opinion Dynamics & Guidehouse | Email and phone calls | Heat Pump Metering Study |
February 2023 – October 2025 Emails from: or Jayden Wilson jwilson@opiniondynamics.com |
sebastian.sarria@cpuc.ca.gov |