The CPUC ensures the provision of safe, reliable utility service and infrastructure through the regulation of privately owned electric, natural gas, telecommunications, water, railroad, rail transit, and passenger transportation companies. On this page you will find valid surveys sent to you by authorized provider/administrator. 

Updated:  January 2023

Authorized Provider /Administrator Delivering Method Subject Keywords Active Dates and Where Survey Emails Will Originate From CPUC Contact
 NMR Group  Phone/Email Introduction Evaluation of Statewide Third Party Programs, Contacting Water Heating Distributors, Contractors, and End-Users  

Active between January 2023 – February 2023

Emails from:
csmaglia@nmrgroupinc.com;
smejia@nmrgroupinc.com
kvoss@nmrgroupinc.com

 christine.torok@cpuc.ca.gov
 DNV Energy Email to web survey/text to web survey from CAISO subscriber list Residential Customers: Evaluation of the Statewide Flex Alert Program. Email subject name: "The Power is Yours; PG&E Customer Energy Use Study" or "The Power is Yours; SCE Customer Energy Use Study" or "The Power is Yours; SDG&E Customer Energy Use Study"  Emails from: "PG&E Power is Yours Evaluation"<feedback@survey.pge.com> or "SCE Power is Yours Evaluation"<donotreply_survey@sce.com> or "SDG&E Power is Yours Evaluation"<donotreply@survey.sdge.com> Active from November 2022- January 2023    erik.johnson.cpuc.ca.gov
 DNV Energy  Phone/Email
Introduction
 

Commercial Customers: CPUC NTG interview guide for custom program participants

Commercial Customers: CPUC NTG interview guide for Savings by Design program participants (end users)

Commercial Customers: CPUC NTG interview guide for Savings by Design program participants (design team)

Commercial Customers: CPUC NTG interview guide for NMEC program participants

CPUC NTG interview guide for custom programs participants.  Active dates:  September 15th – January 30th, 2023

CPUC NTG interview guide for Savings by Design program participants.  Active dates:  September 15th – January 30th, 2023

CPUC NTG interview guide for NMEC program participants.  Active dates:  September 15th – January 30th, 2023 
 lisa.paulo@cpuc.ca.gov
 DNV Energy   Email and Phone  

Evaluation of Local Third-Party Programs. Residential End User Survey

 

Evaluation of Local Third-Party Programs. Non-Residential End User Survey

Evaluation of Local Third-Party Programs. Commercial and Public Program Contractors

Active January 2023   justin.galle@cpuc.ca.gov
 DNV Energy  Email and Phone  Evaluation of Statewide Third Party Programs. Contacting HVAC Distributors.  Active between November 2022- January.  emails from CPUC.Survey@dnv.com  christina.torok@cpuc.ca.gov
 DNV Energy  Email and Phone Evaluation of Statewide Third Party Programs, Contacting Food Service End-Users. Active between November 2022 - January.  Emails from CPUC.Survey@dnv.com
 christina.torok@cpuc.ca.gov
 DNV Energy  Phone   Evaluation of Statewide Third Party Programs, Contacting HVAC  End-Users  Active between November 2022- December 2022  christina.torok@cpuc.ca.gov
 Opinion   Dynamics  Email

Sent to CA residents, 18+, signed up for YouGov's panel, Flex Alert Tracking Survey

"Share your opinions in a YouGov Survey"

Emails come from "YouGov" yougov@yougov.com  erik.johnson.cpuc.ca.gov
 Opinion   Dynamics  Email

Sent to developers, architects, builders, and designers.

Subject: Do You Work in Residential, New Construction in California?
Get a Gift Card for your Feedback:

Emails from Taylor Williams
taylor.williams@opiniondynamics.com
   abhilasha.wadhwa@cpuc.ca.gov
 Opinion   Dynamics  Email

 TECH post-install survey sent to residential customers

Subject:  Your feedback requested on the heat pump install

Emails from Taylor Williams
taylor.williams@opiniondynamics.com

Survey domain:
feedback.opiniondynamics.com

Survey ongoing in 2022

 rory.cox@cpuc.ca.gov
 Opinion   Dynamics  Email Sent to 

TECH-sponsored training attendees

Subject:  Your feedback needed on recent heat pump training

 

Emails from Taylor Williams
taylor.williams@opiniondynamics.com

Survey domain:
feedback.opiniondynamics.com

Survey ongoing in 2022

 rory.cox@cpuc.ca.gov
 Opinion   Dynamics  Email

TECH feedback survey sent to TECH-enrolled contractors

Subject:  Share your feedback TECH Clean California

 

Emails from Taylor Williams
taylor.williams@opiniondynamics.com

Survey domain:
feedback.opiniondynamics.com

Survey active in June 2022

 rory.cox@cpuc.ca.gov
 Opinion   Dynamics  Phone

 Sent to 2021 MCE Commercial Upgrade Program, Single Family Direct Install and Multifamily program participants

 
Pacific Market Research will call with a survey


 peng.gong@cpuc.ca.gov
 Quantum Energy   Analytics Phone Telephone interview of customers participating in SCG Residential Energy Efficiency Program, Home Energy Efficiency Rebate program component, installing tankless water heaters.
Survey focused on gathering demographic information, information about program influence, and verifying installed
Phone Survey to be implemented between
October - December 2022
peter.franzese@cpuc.ca.gov

 Phone  Telephone interview of customers participating in SCG Residential Energy Efficiency Program, Home Energy Efficiency Rebate program component, installing tankless water heaters.
Survey focused on gathering demographic information, information about program influence, and verifying installed
 Phone Survey to be implemented between
October - December 2022
 
   Phone   Telephone interview of customers participating in SCG Residential Energy Efficiency Program, Home Energy Efficiency Rebate program component, installing tankless water heaters.
Survey focused on gathering demographic information, information about program influence, and verifying installed
 Phone Survey to be implemented between
October - December 2022
 
 Quantum Energy   Analytics  Email/Web  Telephone interview of customer residing in new homes that participated in SCG Residential Energy Efficiency   Instrument still in development, to be implemented November - December 2022.  peter.franzese@cpuc.ca.gov