The CPUC ensures the provision of safe, reliable utility service and infrastructure through the regulation of privately owned electric, natural gas, telecommunications, water, railroad, rail transit, and passenger transportation companies. On this page you will find valid surveys sent to you by authorized provider/administrator. 

Updated:  November 27, 2023

Authorized Provider /Administrator Delivering Method Subject Keywords Active Dates and Where Survey Emails Will Originate From CPUC Contact
 DNV Energy   The study will invite former residential, public/government, and commercial sector and property manager participants to share their feedback through telephone or online surveys hosted on https://app.form.com. It will offer survey respondents to enter a random drawing to win a digital gift card if they complete the survey in full  Program names currently evaluated include: Bay Area Regional Energy Network (BayREN), Southern California Regional Energy Network (SoCalREN), and Tri-County Regional Energy Network (3C-REN) Active survey dates: November 2023 -January 2024.
Emails will come from: at:
info@bayren.org
@SoCalren.org
Additionally, emails may come from @dnv.com or phone calls may come from DNV staff
 
 simranjit.kaur@cpuc.ca.gov
 DNV Energy  The study will invite former residential, public/government, and commercial sector and property manager participants to share their feedback through telephone or online surveys hosted on https://app.form.com. It will offer survey respondents to enter a random drawing to win a digital gift card if they complete the survey in full.  Program names currently evaluated include: Residential Advanced Clean Energy or Zero Net Energy Transformation Program, Multi-family Energy Savings Program or Comprehensive Manufactured Home Program   
Government and K-12 Comprehensive Program, Community Language Efficiency Outreach, and Small and Medium Commercial Program  
 Active survey dates: November 2023 - January 2024
Emails will come from:
donotreply_survey@sce.com
donotreply@survey.sdge.com
feedback@survey.pge.com
donotreply@survey.socalgas.com
Emails may also from users using the @gcgreen.com or @dnv.com
Phone calls may come from DNV or GC Green staff
yeshi.lemma@cpuc.ca.gov
 DNV Energy   The study will invite former commercial customers, encouraging them to provide feedback either through a phone converstion or by email.  Additionally, some participants will be asked to allow an on-sit visit to inspect equipment eligible for rebates. The program names currently being evaluated include: NetOne Commercial Efficiency Program, Willdan Commercial Energy Efficiency Program (CEEP), and SDG&E's Comprehensive Energy Management Solution (CEMS) Program  Active survey dates:  November 2023 - January 2024.
Emails may come from: @gcgreen.com or @dnv.com
donotreply_survey@sce.com
feedback@survey.pge.com
Phone calls may come from DNV Energy or GC Green staff
peng.gong@cpuc.ca.gov
 DNV Energy Residential and commercial customers;
online surveys, telephone calls, paper mail and on-site appliance inspections with follow up requests for photos of water heaters and/or space heaters.
Appliance Life Expectancy Survey
otherwise referred to as the Residential and Commercial Effective Useful Life (EUL) Study

 Active survey dates: July 2023 - November 2023
Emails will come from: "Appliance Life Expectancy Survey" at:
donotreply_survey@sce.com;
donotreply@survey.sdge.com;
feedback@survey.pge.com;
donotreply@survey.socalgas.com

To view a copy of the survey you may copy and paste the following URL into your web browser.

https://app.form.com/f/41673042/4cf9/testlink=yes

https://app.form.com/f/41672533/5d8d/testlink=yes

Emails may also come from users using the @gcgreen.com or @dnv.com domains.

Phone calls may come from DNV or GC Green staff.             

melissa.matis@cpuc.ca.gov
 DNV Energy HVAC contractors (C-20/C-36 license): online surveys, paper mail, telephone calls with follow up request for photos of water heaters and/or space heaters.  Appliance Life Expectancy Survey
otherwise referred to as the Residential and Commercial Effective Useful Life (EUL) Study

 Active survey dates: July 2023 - November 2023

To view of copy of the survey you may copy and paste the following URL into your web browser:

https://app.form.com/f/41673402/5e35/testlink=yes

melissa.matis@cpuc.ca.gov
 Opinion   Dynamics  Email  

Sent to CA residents, 18+, signed up for YouGov's panel, Flex Alert Tracking Survey

"Share your opinions in a YouGov Survey"

 Emails come from "YouGov" yougov@yougov.com erik.johnson.cpuc.ca.gov
 Opinion
Dynamics
 Email Sent to CA customers who may have been exposed to  behavioral demand response marketing, education, and outreach
Survey on their awareness and experience with demand response programs. 

 December 2023  February 2024

Emails from Taylor Williams
taylor.williams@opiniondynamics.com or
"YouGov" yougov@yougov.com

 erik.johnson@cpuc.ca.gov
 Opinion
Dynamics
 Email  Building electrification feasibility study 

Sent to commercial customers
Survey asks about equipment and electrical panel

 Oct- Nov 2023 
Emails from Taylor Williams taylor.williams@opiniondynamics.com
 erik.johnson@cpuc.ca.gov
 Opinion
Dynamics
 Email  Building electrification feasibility study

Sent to electricians
Survey asks about equipment upgrade scenarios

 Oct- Nov 2023 
Emails from Taylor Williams taylor.williams@opiniondynamics.com
 erik.johnson@cpuc.ca.gov
 Guidehouse  Phone calls to schedule on-site visits

Heat Pump Metering Study

December 2023 - March 2024
Emails and/or Phone calls from Guidehouse staff

abhilasha.wadhwa@cpuc.ca.gov
 Opinion   Dynamics  Phone and email  GoGreen Finance Residential Participants     

 

Nov 2023-Jan 2024
Emails from Taylor Williams
taylor.williams@opiniondynamics.com

 kevin.feizi@cpuc.ca.gov
 Opinion   Dynamics  Email

 Solar customers

 
Oct-Dec 2023


tory.fancisco@cpuc.ca.gov