The CPUC ensures the provision of safe, reliable utility service and infrastructure through the regulation of privately owned electric, natural gas, telecommunications, water, railroad, rail transit, and passenger transportation companies. On this page you will find valid surveys sent to you by authorized provider/administrator. 

Updated:  October 14, 2025

Authorized Provider /Administrator Delivering Method Subject Keywords Active Dates and Where Survey Emails Will Originate From CPUC Contact
 DNV Energy Email and telephone   

Commercial Industrial and Agricultural Custom (CIAC), Savings By Design (SBD)

 

PG&E, SCE, SDGE, MCE, SoCalREN, BayREN
 

Active survey dates: October 2025 – January 2026

 

DNV Energy will conduct customer outreach (surveys) by email and telephone. Recruitment emails and calendar invites may come from users using the @dnv.com domain.
leanne.hoadley@cpuc.ca.gov 
DNV Energy & Verdant Assoc., LLP   Residential tenants and trainees surveys: DNV Energy will conduct customer outreach (surveys) via a Qualitrics web survey. Verdant Associates will field surveys with property managers and contractors by telephone.  Solar on Multifamily Affordable Housing (SOMAH) Program  Active survey dates: October 2025 – January 2026   sarah.lerhaupt@cpuc.ca.gov
 DNV Energy Email and phone call outreach to site-level NMEC participants.  

Site-level NMEC PY2024 Evaluation, gross and net interview

PG&E, SCE, SDG&E, IREN, SoCalREN
 

2025/10/15 (assumed, pending workplan approval)-2026/1/16

Email and phone calls from DNV. Outreach will be primarily by phone and the survey will be conducted by DNV Energy employees. Recruitment emails and calendar invites may come from users using the @dnv.com domain.
christina.torok@cpuc.ca.gov 
 DNV Energy  Email and phone call outreach to population NMEC participants.  

Population NMEC PY2022-2024 Evaluation, gross and net interview

 

PGE, SCE, SDGE, SCG, MCE, BayREN, 3CREN
 

2025/10/15 (assumed, pending workplan approval)-2026/1/16

Email and phone calls from DNV. Outreach will be primarily by phone and the survey will be conducted by DNV Energy employees. Recruitment emails and calendar invites may come from users using the @dnv.com domain.

peng.gong@cpuc.ca.gov
Verdant Associates, LLC and DNV
 Phone or Email to participants and non-participants, including solar contractors and residential tenants.

Solar on Multifamily Affordable Homes (SOMAH) Evaluation

 
March 1, 2025 until December 31, 2025 – Emails and phone calls from Verdant and DNV staff

sarah.lerhaupt@cpuc.ca.ca.gov

Current Customer Generation Program Evaluations: https://www.cpuc.ca.gov/industries-and-topics/electrical-energy/demand-side-management/customer-generation-evaluation 
Verdant Associates Web Surveys (Qualtrics)

Heat Pump Water Heater Study

“Share you experience with your Heat Pump Water Heater” 

Active between Dec 2024 – Dec 2025

Emails from verdant@qualtrics-research.com

Emails/Phone Calls from kW Engineering Staff 
sebastian.sarria@cpuc.ca.gov
Verdant Associates, LLC Web survey through Qualtrics email distribution system
Disadvantaged Communities – Single-Family Solar Homes (DAC-SASH) 

September 2025 – October 2025

Emails from verdant@qualtrics-research.com
tory.francisco@cpuc.ca.gov 
Opinion  Dynamics  Email 

Sent to CA residents, 18+, signed up for YouGov's panel, Flex Alert Tracking Survey

"Share your opinions in a YouGov Survey"

 
Emails come from "YouGov" yougov@yougov.com   erik.johnson.cpuc.ca.gov
Opinion Dynamics & Guidehouse Email and phone calls Heat Pump Metering Study

February 2023 – October 2025

Emails from:
BT-Metering bt-metering@opiniondynamics.com

or

Jayden Wilson jwilson@opiniondynamics.com 
 sebastian.sarria@cpuc.ca.gov