On June 22, 2015, the Federal Communications Commission (FCC) released FCC 15-70, permitting interconnected voice over internet (VoIP) protocol providers to obtain numbering resources directly from the North American Numbering Plan Administrator and the Pooling Administrator (Numbering Administrators), rather than through intermediate carriers.  A VoIP provider authorized by the FCC to request numbering resources from the Numbering Administrators must provide the relevant state commission a notice of intent to request numbers at least 30 days prior to making the request with the Numbering Administrators. 

VoIP providers that intend to request numbering resources in California may use the 30-day state notification template that is in the Industry Numbering Committee Central Office Code Assignment Guidelines.  Complete all fields on the 30-day state notification form and send the completed form by email to Joanne Leung at joanne.leung@cpuc.ca.gov.

Interconnected VoIP Providers Seeking to Provide Voice Services in California

California Public Utilities Code §285 requires interconnected VoIP providers to collect and remit surcharges in support of California universal service programs.


Interconnected VoIP providers are required to obtain an operating authority from the California Public Utilities Commission (CPUC) to offer voice services in California. Additional information regarding how to obtain authority to operate in California may be found here.


Interconnected VoIP providers granted a Utility ID previously via the Informal VoIP Registration Process may keep the Utility ID, and are required to continue to collect and remit surcharges in support of California universal service programs.




Please direct questions concerning telephone numbering and area codes to staff at leu@cpuc.ca.gov.