Internet and Phone
Learn all about the telecommunications regulation in California, including consumer programs, policies, broadband maps, tariffs and rates, quality reports, area codes, and more.
Consumer Programs and Services
Proceedings and Advice Letters
Internet and Phone Updates
Internet and Phone programs for Consumers
50% discount to qualifying K–12 schools, libraries, community colleges, government-owned hospitals and health clinics, community-based organizations, and community-based healthcare organizations.
Provides assistive telecommunications equipment, speech-generating devices, and relay services to consumers with hearing, vision, speech, cognitive, and mobility disabilities.
Broadband funding opportunities for providers, local governments, and Tribal entities to provide access to areas lacking broadband service in California.
Provides grants for broadband infrastructure, public housing, adoption, Tribal technical assistance, and line extension projects and for regional consortia to facilitate broadband deployment services.
Find information about California’s broadband data collection program and verify service availability on the California Interactive Broadband Map.
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The Division also reviews General Orders and policies to show the clear competitive environment and changing regulatory structure for the telecommunications industry. They handle the implementation and oversight of local competition and competitive issues. They also review, analyze, and advise on carrier-to-carrier arrangements, interconnection agreements, and competitive access issues. They respond to utility applications for mergers, divestitures, and acquisitions. They also implement Area Code Policy, equal access reform, and analysis on several resource allocation issues. They develop, advise and implement policy on 911, back-up power, and other consumer protection issues.