CD Citation Program for Service Providers
On June 21, 2018, the Commission adopted Resolution T-17601 that authorized Communications Division to implement a citation program for enforcing compliance by telecommunications carriers with the Commission’s Resolutions, Decisions, Orders and the Public Utilities Code. Appendix A of the Resolution included a table of Specified Violations and Maximum Penalty Schedule.
Communication Division staff will issue a citation to a service provider when a violation is identified. Within 30 days after the citation date the service provider must either: (1) correct the violation and remit the full amount of the penalty with notice to Staff; or (2) file and serve a Notice of Appeal, pursuant to ALJ-377 (Resolution ALJ-377 Appendix A and Resolution ALJ-377 Appendix B).
- CD Citation Payment Form
- Information on Appealing a CD Citation
Special Instructions for carriers issued a citation related to Surcharges and User Fees:
Carriers issued a citation related to surcharges and user fee must provide copies of their correspondence including CD citation payment form and CD Citation Appeal to firstname.lastname@example.org. The forms below have been updated to include the additional email address:
- CD Citation Payment Form for citations related to Surcharges/User Fees only
- CD Citation Appeal Template for citations related to Surcharges/User Fees only
Failure to comply with the citation notice (i.e., failure to file the required report(s) and payment of the increased penalty amount) may result in a revocation of the company’s operating authority. Entities that continue to operate and failed to comply with the P.U. Code while operating in California are subject to enforcement action by the CPUC including possible fines or other sanctions. Pursuant to CPUC Resolution T-17601, the CPUC has the authority to assess fines of $1,000 for every month a carrier has been operating without authority in California, and the full Commission may consider much larger fines, penalties, or other sanctions pursuant to P.U. Code sections 2107 and 2108.
FINAL REVOCATION RESOLUTIONS PURSUANT TO RES. T-17601
Notes for Res. T-17755: CCI Network Services, LLC (U7007C) was issued CD-2020-11-044 and included in the revocation list. On October 13, 2021, it paid and corrected the outstanding citation.
- Resolution T-17711 (adopted November 19, 2020) and Resolution T-17727 Correction to Res. T-17711
- Resolution T-17692 (adopted August 27, 2020)
Notes for Res. T-17676: Smart Choice Communications, LLC (U1125C) was issued CD-2018-11-003 and included in the revocation list. On August 11, 2020, it paid and corrected its outstanding Citation.
Contact UsEmail: CDcompliance@cpuc.ca.gov
Phone: (415) 703-2431
Mail: CPUC Communications Division
Licensing and Compliance
505 Van Ness Ave.
San Francisco, CA 94102