The California Public Utilities Commission (CPUC) has jurisdiction over Eligible Telecommunications Carrier (ETC) designations in California. 

Federal Universal Service Programs

ETCs are eligible to receive funding from federal programs that help ensure affordable and accessible telecommunications services, especially in rural and low-income areas.  These programs include:

  • Lifeline (discounts for low-income consumers)
  • High Cost Program (support for providers in rural/underserved areas)
  • E-Rate (support for schools and libraries)
  • Rural Health Care Program (support for eligible health care providers)

How to become an ETC

The CPUC has established the Comprehensive Procedures and Guidelines for ETC Designation in Resolution T-17002.

Carriers seeking designation as an ETC are required to adhere to the comprehensive procedures and guidelines outlined in Appendix A of Resolution T-17002.  A telecommunications company must file a Tier 3 Advice Letter to apply for an ETC designation, demonstrating that the company meets qualifying criteria and program requirements.

General Rules for filing Advice Letter are provided in General Order 96-B.

For information regarding Communications Division Advice Letter Process, including how to submit an advice letter to the Commission, please visit: https:///www.cpuc.ca.gov/industries-and-topics/internet-and-phone/advice-letter-information

  • To obtain ETC designation, please follow the instructions in Resolution T-17002.

 
Eligible Telecommunications Carrier (ETC) Name (*) CPCN or WIR Resolution or Decision Date of Approval  Others (**)   LifeLine Providers
Air Voice Wireless, LLC (branded Feel Safe Wireless) 4451 T-17448 8/28/2014    Yes 
American Broadband & Telecom Co 4457 T-17516 9/14/2017     Yes
AmeriMex Communications Corp (dba SafetyNet Wireless)  4458  T-17455 / T-17543  12/4/2014     Yes
Anza Electric Cooperative, Inc.   7297  T-17735 6/4/2021   Yes  
Assurance Wireless USA LP (fka Virgin Mobile) 4327  T-17388  2/28/2013     Yes
AT&T Pacific Bell 1001   T-16105 12/16/1997   Yes
Boomerang Wireless (dba enTouch Wireless) 4436  T-17436  5/15/2014     Yes
Cal.net, Inc. 7309  T-17640  1/31/2019  Yes  Yes 
Calaveras Telephone Company 1004   T-16105  12/16/1997  Yes 
California Internet, dba GeoLinks 7326  T-17646  2/21/2019  Yes  
Cal-Ore Communications, Inc. 7035   T-17735  6/4/2021  Yes   
Cal-Ore Telephone Company 1006  T-16105  12/16/1997  Yes 
Charter FiberLink CA-CCO, LLC  6878   T-17735  6/4/2021  Yes   
Citizens Telecom Co. of California 1024  T-16105  12/16/1997   Yes
Citizens Telecom Co. of Golden State 1025  T-16105  12/16/1997  Yes   
Citizens Telecom Co. of Tuolumne 1023   T-16105  12/16/1997  Yes   
ConnecTo 6977  T-17152   12/18/2008     Yes
 Consolidated Communications of California  1015 T-16105  12/16/1997   Yes Yes 
 Cox California Telcom, LLC 5684   D.13-10-002 10/3/2013   Yes  Yes
DISH Wireless  4533  T-17830    1/24/2025    Yes
 Ducor Telephone Company 1007   T-16105  12/16/1997   Yes 
Foresthill Telephone Company (Sebastian) 1009   T-16105  12/16/1997   Yes  
Frontier (fka Verizon CA) 1002  T-16105  12/16/1997   Yes Yes
Frontier Communications of the Southwest 1026  T-17293  9/23/2010   Yes Yes
Global Connection, Inc. of America (dba Stand Up Wireless) 4423  T-17466  12/18/2014     Yes
Happy Valley Telephone Co. (TDS)  1010   T-16105 12/16/1997    Yes
Hornitos Telephone Company (TDS) 1011  T-16105  12/16/1997   Yes
Hunter Communications and Technologies, LLC  7281  T-17735   6/4/2021  Yes  
IM Telecom, LLC (dba Infiniti Mobile) 4499   T-17729   6/4/2021   Yes 
i-wireless, LLC 4372  T-17449  9/11/2014     Yes
Kerman Telephone Company (Sebastian)   1012 T-16105  12/16/1997   Yes  
LCB Communications 7243  T-17827   9/12/2024    Yes
Mpower Communications Corp. (formerly MGC Communications) 5859   T-16137  3/26/1998  Yes  
Pinnacles Telephone Company   1013   T-16105  12/16/1997  Yes 
Ponderosa Telephone Company  1014 T-16105  12/16/1997   Yes
Sage Telecom Communications, LLC  4456  T-17468  1/29/2015   Yes  
Sierra Telephone Company, Inc.  1016   T-16105  12/16/1997  Yes 
Siskiyou Telephone Company 1017  T-16105   12/16/1997  Yes 
TAG Mobile, LLC  4411  T-17437  5/15/2014     Yes
Telrite Corp. (dba Life Wireless)  4442  T-17462  11/21/2014     Yes
Time Warner Cable Information Services (CA)   6874  D.14-03-038 4/3/2014   Yes
Time Warner Cable Information Services, LLC   6874

T-17735; Also appears in D.14-03-038

6/4/2021   Yes Yes
Truconnect Communications (fka Telscape Communications) 4380  T-17340  10/6/2011   Yes 
Varcomm 7385  T-17771  7/20/2022     Yes
Verizon Value, Inc. dba TracFone 4231  T-17467  8/13/2015    Yes 
Volcano Telephone Company  1019  T-16105   12/16/1997  Yes
Winterhaven Telephone Company (TDS) 1021  T-16105  12/16/1997   Yes

(*) This list includes carriers that were approved for ETC designations by the CPUC. Some carriers may no longer be active ETCs.

(**) Other designations include ETC designations for various programs, such as the Federal High-Cost Program and the Rural Digital Opportunity Fund.

 
 

Annual Certification for Federal High-Cost Support, 47 CFR § 54.314

Due by September 15, 2026

ETCs participating in the High Cost Support program must file FCC Form 481 with the Universal Service Administrative Company (USAC) by July 1 annually.
 
In California, ETCs seeking Federal High-cost Support must comply with the Comprehensive Reporting Requirements, detailed in appendix B of Resolution T-17002.  They are required to file Tier 2 Advice Letters to the CPUC by September 15.
 
Pursuant to Part 47 CFR § 54.314, states are required to annually certify which carriers are eligible to receive High-Cost Program support.  Communications Division Staff submit the annual ETC certification to the FCC and to the Universal Service Administrative Company (USAC) by October 1.
 
If an ETC fails to file the required Tier 2 advice letter by September 15 each year, the Commission is not responsible for any loss of support that may occur as a result of a delayed certification filing with the FCC or the USAC.
 
To obtain annual certification as ETC eligible to receive federal high-cost and/or low income support, please follow annual reporting requirement in Appendix B of Resolution T-17002.

More Information

For inquiries related to ETCs, email cal-etc@cpuc.ca.gov

Related Divisions