Broadband Public Feedback

Feedback is essential to improving the accuracy of broadband data and mapping in California, as well as enhancing the map’s tools and features.

How to give feedback on the California Interactive Broadband Map

There are two ways to submit feedback through the map interface:

Option 1: Through the Address Search Tool

1. Go to the : https://www.broadbandmap.ca.gov
2. Click the “Address Search” button in the left-hand menu (see No. 1 in the image).
3. Enter the address you would like to provide feedback on in the search box (see No. 1-1).
4. Click “Load Location” and wait for the location to display.
5. Once the information appears, click the “Send Feedback” button (see No. 1-2).
6. Follow the directions in the pop-up, answer the questions, and submit the Broadband Feedback Survey.

Option 2: Through the Feedback Tool

1. Click the “Feedback” button in the lower left-hand menu (see No. 2 in the image).
2. A “Send Feedback” window pop-up will appear (see No. 2-1).
3. Enter the address in the search box, click “Next,” and proceed through the questions.
4. Complete and submit the Broadband Feedback Survey.

Questions and comments: broadbandfeedback@cpuc.ca.gov