On May 22, 2020, Frontier Communications Corporation and its California local exchange and long-distance subsidiaries filed an application to transfer the control of these companies (Frontier). Frontier has filed for Chapter 11 bankruptcy, which proposes to reorganize its corporate structure among other things. California law requires the California Public Utilities Commission (Commission) to weigh in on situations when there may be a transfer or encumbrance of utility property. The Commission opened a proceeding, Application (A.) 20-05-010 to review Frontier's application and decide whether to reject or approve it.

Relevant California law: California Public Utilities Code Chapter 4 Article 6 Sections 851-857  

Who is Frontier in California?

Frontier offers broadband, video, phone, and other services and products through a combination of fiber and copper-based networks to business and residential customers. Frontier also provides a range of access services that allow other carriers to use Frontier's facilities to originate and terminate their local and long-distance voice-traffic.

In California, the Commission authorized Frontier to operate as an Incumbent Local Exchange Carrier (ILEC) and a Competitive Local Exchange Carrier (CLEC) pursuant to Public Utilities Code Section 1001. The Commission also authorized Frontier ILEC companies as a carrier of last resort (COLR), which means Frontier is obligated to provide basic phone service on a non-discriminatory basis.

Additionally, the Commission granted authority to Frontier to provide interexchange services as a non-dominant interexchange carrier (NDIEC). An NDIEC is a competitive carrier who does not have monopoly or market power such as long-distance providers and/or phone card providers pursuant to Public Utilities Code Section 1013 of the Public Utilities Code Frontier also holds an Interconnected Voice over Internet Protocol (VoIP) registration pursuant to Public Utilities Code Section 285.

Together, Frontier's service territory includes urban and suburban areas in Southern California as well as suburban and rural areas in Central and Northern California. Other Northern California areas they service are Elk Grove and Susanville and mostly rural areas in Southern and Eastern California.

List of the Frontier companies in California:

  • Incumbent Local Exchange Carriers (ILECs):
    • Frontier California Inc. (U-1002-C)
    • Citizens Telecommunications Company of California Inc. (U-1024-C)
    • Frontier Communications of the Southwest Inc. (U-1026-C)
  • Non-Dominant Interexchange Carriers (NDIECs):
    • Frontier Communications Online and Long - Distance Inc. (U-7167-C)
    • Frontier Communications of America, Inc. (U-5429-C)
  • Interconnected Voice over Internet Protocol (VoIP)
    • Frontier Communications of America Inc. (U-1548-C)

A.20-05-010 Proceeding Information

All filings related to Frontier Transfer Proceeding including Documents filed, Rulings, Decisions, and Public Comments are available here.

Additional Information About Frontier

Schedule of Events*



Applicants' Testimony

August 4, 2020

Confirmed Plan of Reorganization Filed

August 25, 2020

Intervenors' Testimony

September 30, 2020

Public Event

October 7, 2020

Applicants' Rebuttal Testimony

October 9, 2020

Status Conference

October 13, 2020

Parties' Opening Briefs

November 18, 2020

Parties Reply Briefs

December 10, 2020

*Schedule Subject to Change

Important Issues for Public Input

The Commission would like input from the public regarding any concerns, ideas, and recommendations for our consideration. For example, we would like to know the following:

  • Your experience with Frontier's services and service terms
  • Knowledge of other service providers offering service where you live or work
  • Experience with services from these other service providers
  • Concerns with your ability to access emergency services
  • Suggestions, ideas, and recommendations for resolving concerns, difficulties, hardship, etc.
  • Potential impact to your communities
  • Type of information that the Commission should consider in assessing Frontier's long-term viability
  • Information regarding successes and/or failures with other restructuring deals and their impact to customers/the public after 1-3 years

Your input will facilitate the Commission's determination whether Frontier's request for a transfer of control is in the public's interest, and what, if any, conditions should be included.

The Commission Wants to Hear from You

Written public comments may also be provided at any time while the proceeding is open using the "Add Public Comment" button on the "Public Comment" tab of the Docket Card for A.20-05-010, available at:https://apps.cpuc.ca.gov/apex/f?p=401:56:0::NO:RP,57,RIR:P5_PROCEEDING_SELECT:A2005010