This surcharge provides funding for Emergency Telephone Service (911) in California. Every provider providing intrastate telecommunications services in California is required to register with the California Department of Tax & Fee Administration (CDTFA). For questions about this surcharge and/or registration, call 1-800-400-7115 (TTY:711), or  complete their online form to reach their Customer Service.

The CalOES 9-1-1 Emergency Communications Branch sets the fee amount and uses these funds to reimburse local Public Safety Answering Points (PSAPs) and vendors for their 911 network, database and equipment costs.