We investigate water service quality issues and analyze and process utility rate change requests.
Water Programs and Services for Consumers
Advises on low-income utility customer issues and serves as a liaison for the Commission to low-income ratepayers and representatives.
All public utilities doing business in California are required to file reports as specified by the Commission of the utilities' operations.
Advice Letter Cover Sheet, Workpapers, Tariff Rules, Applications, and more.
Creating and Modifying Standard Practices under General Orders, procedures, and more information on water standard practices.
It is required by law that all Public Water Systems prepare and distribute to its customers by July 1st of every year a Consumer Confidence Report.
Background information, restrictions, and requirements for drought and water conservation.