Public Advisor’s Office

The Public Advisor's Office provides procedural information to individuals and groups who want to participate in formal proceedings at the California Public Utilities Commission (CPUC). In addition, we provide programs and services to educate and assist the public, including special accommodations and interpreter services. Our staff can help answer your questions, help you locate information, or refer you to an appropriate staff person. The Public Advisor’s Office has duties that are mandated by CA Public Utilities Code Section 321.

Become a Party

Learn how to become a party to a CPUC proceeding along with helpful information for first time participants in proceedings.

Providing Comments

Learn how you can provide public comments on an issue being considered by the CPUC.

Tracking Issues of Interest

Learn how to follow proceedings covering issues of interest to you, including how to find CPUC documents, and information on meetings and hearings.

Services PAO Can Provide

Tools for Formal Participation

If you are a party to a proceeding, you may find the following links to be useful:

Public Advisor's Office

Resources

About the CPUC – Brochure Library

About the CPUC - Video Library

Cal Phone Info (tips for telecommunications issues)

CPUC Consumer Affairs Branch

Public Participation Hearings

Events and Meetings Calendar

Public Participation Survey

Take the Survey

Make a complaint or comment about the CPUC

To make a complaint or comment about the CPUC click here

Contact Us

Telephone:  1-866-849-8390

E-mail:  public.advisor@cpuc.ca.gov

Address:
Public Advisor's Office - CPUC
505 Van Ness Ave
San Francisco, CA 94102