TNC Access for All Program
Background
In September 2018, the Governor signed into state law Senate Bill (SB) 1376: TNC Access for All Act (Hill, 2018). Pursuant to SB 1376, the CPUC established a program to increase accessibility for persons with disabilities as part of its regulation of TNCs. On October 1, 2025, Governor Newsom signed Assembly Bill 1532 into law, which authorizes the CPUC to continue implementing the Access for All program for another six years, until January 1, 2032. Implementation of SB 1376 occurs in CPUC Rulemaking 19-02-012 (STATUS: CLOSED).
Featured Story: How California Is Expanding On-Demand Accessible Rides
Reports
2024 Access for All Annual Benchmark Report
2023 Report to the Legislature on Access for All Program
Commission Proceeding
- Rulemaking (R.) 19-02-012 (STATUS: CLOSED)
Commission Decisions
- Decision (D.) 26-01-005 closed Proceeding R.19-02-012.
- Decision (D.) 23-02-024 on "Track 5" issues including modifying requirements for TNCs to be eligible for Offset and Exemption requests; defining pre-scheduled WAV trips; modifying offset and exemption standard for pre-scheduled WAV trips; modifying outreach requirements; and set additional data reporting requirements for TNCs.
- Decision (D.) 21-11-004 on "Track 4" issues including modifying requirements for TNCS to be eligible for Offset and Exemption requests; clarifying eligible expenses must exclude fare revenues received by TNCs; modifying eligibility requirements for Access Providers; identifying additional accessibility issues to be covered in R.19-02-012; and defining “Community WAV demand” for Yearly Benchmark Report.
- Decision (D.) 21-03-005 on "Track 3" issues including defining “on-demand” as it relates to WAVs, adjusted metrics for TNC’s offset eligibility; set requirements for Access Providers and local and statewide AFAs; and addressed other accessibility issues.
- Decision (D.) 20-03-007 on "Track 2" issues including establishing requirements for the TNC offsets and exemptions and distribution of the Access Fund.
- Decision (D.) 19-06-033 on "Track 1" Issues Transportation Network Company Trip Fee and Geographic Areas
- Beginning on July 1, 2019, transportation network companies (TNCs) are required to collect a ten cent ($0.10) fee on each TNC trip in California. The funds generated from the fee support the expansion of on-demand transportation for non-folding wheelchair users who require a wheelchair accessible vehicle (WAV).
Contact Us
Email: TNCAccess@cpuc.ca.gov
Mail: CPUC Transportation Licensing and Analysis Branch
505 Van Ness Avenue
San Francisco, CA 94102