Solar Consumer Protection Guide

The California Public Utilities Commission (CPUC) recommends that solar providers give out this guide during their first contact with potential customers. Version 4 of the Consumer Protection Guide was published in 2025.

Solar providers submitting applications to interconnect residential solar customers in the service areas of Pacific Gas and Electric Company (PG&E), Southern California Edison (SCE), San Diego Gas & Electric (SDG&E), Bear Valley Electric Service (BVES), PacifiCorp, and Liberty are required to collect customer initials and a signature on the California Solar Consumer Protection Guide.

Addendum to Guide

An addendum to the Solar Consumer Protection Guide was published in 2025. This addendum contains information on the Solar Billing Plan, also known as the Net Billing Tariff or NEM 3. 

Consumer Protection Guide in Additional Languages

Solar providers should provide the Consumer Protection Guide in the language in which customers were initially contacted.

Extended Consumer Protection Guide

Getting solar and/or storage installed for your home can be an intimidating process. See below for information on how to protect yourself from scams, finding a good solar provider, financing options, and other resources.

Related Topics

Related Programs

Related Divisions