Information on AT&T’s Federal Applications to Discontinue Landline Voice Service Throughout California
What is happening at the Federal Level?
On May 20, 2026, AT&T issued applications to the Federal Communications Commission (FCC) to discontinue its legacy voice service (i.e., landlines) for residential and business customers. The FCC accepted the applications and issued a Public Notice requesting Comment from the public by June 15, 2026, pursuant to the FCC rules for discontinuance applications. Impacted Californians are federally required to receive a notice from AT&T.
AT&T’s applications propose to discontinue residential and business telephone service provided over legacy copper-based telephone network landlines across portions of the 360 wire centers in California. AT&T claims the 360 wire centers affect approximately 184,000 residential customers and 15,000 business customers. AT&T’s applications propose to stop providing service to these customers on or after June 1, 2027.
AT&T’s FCC Applications
AT&T Services, Inc., on behalf of its affiliate, Pacific Bell Telephone Company d/b/a AT&T California.
WC Docket No. 26-121, Comp. Pol. File No. 2138
Links
- Application: https://www.fcc.gov/ecfs/document/1052026865813/1
- Public Notice: https://docs.fcc.gov/public/attachments/DA-26-539A1.pdf
Affected Service(s)
- Legacy TDM-based voice services known as AT&T Residential Local Service are affected in portions of the 360 wire centers in California, as specified in the application.
AT&T Services, Inc., on behalf of its affiliate, Pacific Bell Telephone Company d/b/a AT&T California.
WC Docket No. 26-120, Comp. Pol. File No. 2137
Links
- Application: https://www.fcc.gov/ecfs/document/1052088398339/1
- Public Notice: https://docs.fcc.gov/public/attachments/DA-26-539A1.pdf
Affected Service(s)
- Legacy TDM-based voice services known as AT&T Business Individual Access Line Service (aka AT&T Business Customer Individual Access Line Service, Measured Rate Business Service or AT&T Business Local Exchange Access Line Service).
Where are the wire centers located?
AT&T identified that portions of the following 360 wire centers in California are a part of its federal discontinuance applications. The CPUC requested AT&T provide a map of the impacted areas. This website will be updated with the map when data has been provided.
AT&T List of Impacted Wire Centers per FCC Applications
What can customers do?
If customers have questions or concerns about AT&T’s proposed discontinuance, they can file comments with the FCC no later than June 15, 2026. Comments should include specific information about the impact of the proposed discontinuance on the commenter.
More Information
For further information on procedures regarding objections and comments on AT&T’s applications to the FCC, please see the following Public Notice: https://docs.fcc.gov/public/attachments/DA-26-539A1.pdf